Winter Co-op 2026 - Disability Case Manager

Manulife Financial; Quebec; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading insurance and financial services provider is offering a Disability Case Manager Co-op role in Quebec for Winter 2026. This position supports claims management and requires strong organizational and communication skills. Ideal candidates are university students in relevant fields. Join a company that fosters growth in a flexible environment.

Benefits

Flexible work environment

Career growth opportunities

Recognition for contributions

Qualifications

• Currently studying in an undergraduate program related to health.
• Basic knowledge of claims processing and health insurance.
• Some experience in customer service or administrative work.

Responsibilities

• Work closely with Case Managers and Disability Specialists.
• Make follow-up phone calls to Plan Members and vendors.
• Updating claim files and Plan Member information.

Skills

Organizational skills

Communication (writing and speaking)

Microsoft Office Suite

Customer service experience

Ability to multitask

Education

Undergraduate program (Nursing, Health Sciences, or Mental Health)

Job description

Overview

Please note there are specific application instructions required to be considered for this role

At Manulife John Hancock, we believe in investing in the future – starting with you. Our Disability Case Manager Co-op is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark.

Are you a driven university student ready for an adventure in the world of Disability? Join us as a Disability Case Manager Co-op for Winter 2026 with Manulife Group Benefits! You will connect with Plan Members, Plan Sponsors, the Medical Community and Vendor Partners in this exciting role, delivering exceptional disability claims management for our clients.

Position Responsibilities

• Work closely with Case Managers, Disability Specialists and Associate Managers.
• Make follow-up phone calls and/or send written communication to Plan Members, Plan Sponsors, medical professionals, and vendors.
• Reach out to Plan Members by phone to complete functional telephone interview.
• Keep claim files up-to-date and accurate.
• Support payment of invoices.
• Update Plan Member banking information.

Required Qualifications

• You are currently studying in an undergraduate program like Nursing, Health Sciences, or Mental Health.
• You have great organizational skills and can communicate well both in writing and speaking.
• You are comfortable using Microsoft Office Suite (Word, Excel, PowerPoint).
• You can manage working on your own and love being part of a team.
• You are good at juggling multiple tasks at once.
• You have some basic knowledge about claims processing and health insurance.
• You have had some experience in customer service or administrative work.

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
• As part of our co-op program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive.

Application Instructions

• Submit your resume, cover letter, academic transcript, and work term evaluation (if any) in one PDF file.

關於宏利和恒康

宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽 https://www.manulifeim.com/institutional/tw/en

宏利是平等機會僱主

在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。應徵過程中如需協助，請聯絡 [e-mail]。

Working Arrangement

遠端工作