Water Damage Technician Lead – Kitchener

On Side Restoration Services Ltd.; Kitchener; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading restoration services company in Kitchener is looking for a motivated Lead Water Damage Technician. In this role, you will lead a team in managing urgent water damage situations, ensuring properties are restored quickly and effectively. Ideal candidates will possess significant knowledge in structural drying procedures and leadership experience. The position offers competitive compensation, opportunities for learning, and comprehensive employee benefits including health plans and RRSP matching. Join a growing team passionate about making a difference!

Benefits

Employee assistance program

RRSP matching

Comprehensive health plan

Diversity and inclusion initiatives

Qualifications

• Ability to lead a team during emergency water restoration activities.
• Valid driver's licence and clean criminal record required.
• Experience in water damage restoration or related fields preferred.

Responsibilities

• Lead the team in responding to water-related disasters at customer sites.
• Perform structural drying assessments and execute drying procedures.
• Communicate effectively with clients in stressful situations.

Skills

IICRC S500-1999 certification

Knowledge of structural drying procedures

Leadership abilities

Ability to perform structural drying assessments

Experience with drying tools

Organizational skills

Physical fitness

Communication in English

Tools

Air movers

Negative air machines

Floor drying systems

Dehumidifiers

Job description

Water Damage Technician Lead – Kitchener

Compensation: $26 – $29 /hour (full-time / permanent)

Ever felt like you’re drowning in stress? Water damage in a home or business is one of the most stressful events our clients might ever experience.

Lead Water Damage Technicians at On Side do the work to evaporate water-related stress, bringing calm, order and dryness to all!

The Job – Lead Water Damage Technician

At On Side, Lead Water Damage Technicians (WDTs) lead the team, going wherever a burst pipe, blocked drain, sewer backup (yes, sometimes it’s one of those situations) or other water-related disaster calls.

Understanding the urgency of the situation and working with customers in a caring, calm and empathetic manner are paramount to the success of a Lead WDTs day!

Working as a team, WDTs mop up the mess to ensure everything is shipshape and ready to get back to the pre-disaster state.

What you bring:

A Lead WDT bring a host of abilities to their work with a ‘get it done!’ attitude.

Additional abilities include:

• IICRC S500-1999 Standard and Reference Guide for Professional Water Damage Restoration certification.
• Knowledge of structural drying procedures
• Ability to perform structural drying assessments in accordance with IICRC guidelines
• Ability to complete multi-unit structural drying assessments
• Leadership abilities and experience leading a team
• Experienced with all drying tools (air movers, negative air machines, pressurized drying systems, floor drying systems, dehumidifiers)
• Organized with a good sense of time— you’re rarely late and know where all your tools are
• Physically fit
• Valid driver’s licence and a clean criminal record (we do check)
• Ability to communicate in English

Past industry experience (although not required) that can translate into success as a WDT includes: Water Damage Manager, lead hand, Water Damage Technician, remediation technician.

Other stuff that will contribute to your success but isn’t required:

• Knowledge of 3D Imaging

Of Note

Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement.

What’s in it for you?

We’re an established company in a growing industry and we need awesome people! We WANT you to be fulfilled by your work, we WANT you to enjoy the people you work with and we WANT to provide you with learning and advancement opportunities. We also love that we’re able to provide an employee assistance program, RRSP matching and a comprehensive health plan which includes extended medical (ex. chiropractic, massage, acupuncture, vision) dental, long-term disability (LTD) and life insurance. At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

Get on our side!

Both major weather disasters and minor accidents involving water, fire, and more happen every day, and in our industry, this is how we keep busy, restoring properties 24 hours per day, 7 days a week. Mother Nature usually doesn’t wait for an invitation, but we’re in the business of dealing with party crashers, and we’ve done it for over 40 years!

We have branches from Victoria, BC to St. John’s, Newfoundland and (almost) everywhere in between. Our fantastic team of over 2,000 employees stretches far and wide across Canada, and we’re growing—YOU could be the next great addition!