Warranty & Quality Assurance Coordinator – Inventory & Claims

Westlake Chemical; Vaughan; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading chemical company in York Region, Vaughan, seeks a Quality Assurance Coordinator who will manage warranty claims and maintain documentation in compliance with company policies. The ideal candidate has a university degree, 3 years of customer service experience, and excellent communication skills. Proficiency in JD Edwards Software and MS Office is preferred. This is a full-time role with a starting rate of $28.62/hr.

Qualifications

• 3 years’ experience in Customer Service preferred, preferably in a manufacturing or servicing environment.
• Demonstrates ability to exceed in a fast-paced environment.
• Must be available to work an 8-hour shift.

Responsibilities

• Coordinate warranty claims and ensure they are completed within timelines.
• Review and analyze customer warranty repair requests.
• Maintain and coordinate pigment inventory in real-time using a scanning system.

Skills

Excellent communication skills

Problem-solving skills

Team player

Attention to detail

Negotiation skills

Bilingual (English & French)

Education

University degree or college diploma

Tools

JD Edwards Software

MS Office (Word, Excel)

Job description

A leading chemical company in York Region, Vaughan, seeks a Quality Assurance Coordinator who will manage warranty claims and maintain documentation in compliance with company policies. The ideal candidate has a university degree, 3 years of customer service experience, and excellent communication skills. Proficiency in JD Edwards Software and MS Office is preferred. This is a full-time role with a starting rate of $28.62/hr.