Vice President of IT Operations

Harris Computer; Remote; CAD 100,000 - 140,000; Full time

Job summary

A leading technology company in Canada seeks a VP of IT Operations to steer the organization's global technical infrastructure. This senior executive role includes developing a 3-5 year infrastructure strategy and overseeing critical teams to ensure system reliability and cybersecurity measures. Candidates should have 12-15 years in IT, with substantial leadership experience in digital transformations. The position offers an attractive salary range of $100k-$140k along with comprehensive benefits and flexible work options.

Benefits

Three weeks' vacation plus five personal days

Comprehensive Medical, Dental and Vision coverage

Employee stock ownership and RRSP matching

Flexible work options

Performance-driven organization

Qualifications

• 12–15+ years in Information Technology.
• 7+ years in a senior management role overseeing cross-functional teams.
• Experience leading digital transformations and cloud migrations.

Responsibilities

• Develop and execute a 3–5 year infrastructure strategy.
• Oversee Data Center, Cloud and Network Operations to maintain uptime.
• Partner for cybersecurity operations and incident response.

Skills

Cloud Architecture (Hybrid/Multi-cloud)

Cybersecurity

DevOps/CI-CD

Data Privacy

Financial forecasting

Contract negotiation

Education

Bachelor’s Degree in Computer Science, Information Technology, or Engineering

ITIL 4 Master

CISSP

PMP

AWS Certified Solutions Architect or Azure Solutions Architect Expert

Job description

The VP of IT Operations is a senior executive responsible for the strategic direction and day-to‑day management of the organization’s global technical infrastructure. This includes cloud services, data centers, networking, enterprise applications Tribune, integrations and service desk. The primary goal is to ensure 24/7 system availability, scalability for business growth, and a seamless digital experience for all employees and customers.

WHAT WILL YOUR NEW ROLE BE

The duties of this role are split between strategic leadership and operational excellence.

Strategic Leadership

• Infrastructure Roadmap: Develop and execute a 3‑5 year infrastructure strategy that aligns with business goals
• Budget Management: Oversee a multimillion‑dollar OPEX and CAPEX budget; optimize spend and vendor contracts to maximize ROI
• AI Adoption: Embrace available AI tools and platforms to provide automation and self‑service capabilities to Harris employees

Operational Duties

• System Reliability: Oversee Data Center, Cloud and Network Operations teams to maintain 99.99% uptime
• Cybersecurity Operations: Partner with the CISO to implement proactive threat detection, incident response, and DR protocols
• Vendor Management: Lead negotiations and performance reviews with key partners (Microsoft, Amazon, Dell, CDW, TELUS, PAN, others)
• Talent Development: Direct, mentor, and scale a global team of IT professionals, fostering a culture of continuous improvement

WHAT WE ARE LOOKING FOR

• Total Experience: 12–15+ years in Information Technology
• Leadership Experience: 7+ years in a senior облиг management role (Director or above) overseeing large, cross‑functional teams
• Technical Track Record: Proven experience leading digital transformations, large‑scale cloud migrations, or modernizing legacy data centers
• Industry Specifics: (preferred) Experience in high‑compliance or high姓名 volume industries like FinTech, Healthcare, or E‑commerce
• Education: Bachelor’s Degree in Computer Science, Information Technology, or Engineering
• Certifications (Examples of preferred cert’s):
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  • ITIL 4 Master: For service management excellence
  • CISSP: For a deep understanding of security operations
  • PMP: For managing complex, large‑scale infrastructure projects
  • Cloud Architect Certifications: (AWS Certified Solutions Architect or Azure Solutions Architect Expert)

WHAT WILL MAKE YOU STAND OUT

• Technical Acumen: Cloud Architecture (Hybrid/Multi‑cloud), Cybersecurity, DevOps/CI‑CD, Data Privacy
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• Business Acumen: Financial forecasting, Contract negotiation, M&A integration, ROI analysis
• Soft Skills: Executive presence, Crisis management, Influence without authority, Radical transparency
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WHAT WE OFFER

• Three weeks' vacation (four weeks after three years and five weeks after seven years) plus five personal days
• Comprehensive Medical, Dental and Vision coverage from your first day of employment
• Employee stock ownership and RRSP matching programs
• Lifestyle rewards program
• Flexible work options
• Performance driven organization with many opportunities for advancement
• And more!

Salary: 100k-140k