Volunteer Tutor / Program Assistant

Vancouver Island University; Nanaimo; On-site; CAD 30,000 - 60,000; Full time

Job summary

A prestigious educational institution in Canada is seeking a candidate for a combined role supporting student success in the Faculty of Academic and Career Preparation and Faculty of Education. The position includes facilitating a tutoring program and providing administrative support in education programs. Required qualifications include a one-year office administration certificate and five years in a post-secondary environment. The role necessitates strong organizational and communication skills, and offers various employee benefits promoting well-being and professional growth.

Benefits

Comprehensive benefit plan

Ample paid holiday time

Professional development opportunities

Desirable pension plan

Well-being initiatives

Qualifications

• Five years of previous experience in a post-secondary environment.
• Ability to manage competing priorities between two departments.
• Excellent verbal and written communication abilities.

Responsibilities

• Facilitate a volunteer-based tutoring program to support students' academic success.
• Provide administrative support in the Bachelor of Education program.
• Serve as the first point of contact for inquiries and program information.

Skills

Organizational skills

Administrative skills

Communication skills

Ability to prioritize

Teamwork

Initiative

Proficiency with office software

Education

One-year office administration certificate or equivalent

Job description

Overview

This unique combined position supports student success and the operational excellence in the Faculty of Academic and Career Preparation and the Faculty of Education. The role offers the opportunity to make a meaningful impact on student success while contributing to the smooth operation of academic programs. You\'ll work in a dynamic environment where collaboration, adaptability, and professionalism are key. This position will focus on cultivating and maintaining relationships internally and externally to VIU.

Responsibilities

The role encompasses two key areas:

1. Volunteer Tutor Assistant - Facilitating a volunteer-based tutoring program to support students\' academic success in the Faculty of Academic and Career Preparation at the Nanaimo and Cowichan campuses.
2. Program Assistant, Education Programs - Providing administrative and operational support in the Bachelor of Education program.

Volunteer Tutor Assistant Duties

• Match students with volunteer tutors in core subjects such as Math, English, and Sciences across VIU programming.
• Facilitate volunteer tutor program through scheduled office hours, online platforms, phone, and email.
• Recruit and screen volunteer tutors to ensure suitability for the program.
• Organize tutoring spaces and plan appreciation events for volunteer tutors.
• Maintain accurate student and tutor documentation, program resources, tracking and reporting, and records.
• Foster a positive and efficient environment for tutors and students through strong communication and interpersonal skills.

Program Assistant Duties

• Serve as the first point of contact, responding to inquiries and providing program information to students, faculty, community partners, and the public.
• In collaboration with the Program Chair and the Dean\'s Office support operational aspects of the Dispersed Teacher Education Program.
• Handle complex timetabling and scheduling, HR processes, marketing and web support, and financial tasks.
• Create a positive and efficient environment through strong communication and interpersonal skills while managing interruptions and shifting priorities.

Required Qualifications

One-year office administration certificate, or equivalent, from an appropriately accredited institution, and five years of previous experience in a post-secondary environment. An equivalent combination of education and experience may be considered.

• Strong organizational and administrative skills, and the ability to manage competing priorities between two departments.
• Excellent verbal and written communication abilities.
• Ability to work in a team and/or independently with initiative and sound judgment.
• Proficiency with office software, online platforms, and web editing.

Preferred Qualifications

• Knowledge of VIU policies, Faculty of Academic and Career Preparation, and Faculty of Education programs.
• Experience in Adult Basic Education, English Language Learning and/or experience/education working with students with neurodiversities.

VIU is pleased to offer eligible employees a comprehensive benefit plan; ample paid holiday time; professional development opportunities and a desirable pension plan. As part of the VIU campus community, our employees work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well-being initiatives and services, strategic discounts, and flexible work opportunities.

Note

• Short-listed candidates must provide original transcripts, or applicable original certifications at time of interview.
• All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
• Vancouver Island University (VIU) is collectively committed to building and sustaining a diverse and inclusive working and learning environment for faculty, staff, and students. In our journey towards greater diversity, we invite applications from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, persons of all gender identities and sexual orientations who bring value to the VIU community through their lived experiences. We encourage members of all equity-seeking groups to self-identify within their application cover letter. When a candidate voluntarily discloses this information in their cover letter, the information will be used only for the fulfillment of the career opportunity. Disclosure and/or self-identification with an equity-seeking group will not lead to advantageous treatment of a candidate who is not qualified.

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