Virtual Customer Assistant

Magna International; Abbotsford; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading automotive company in Canada is seeking a highly organized Virtual Assistant to support the team with various administrative tasks. The ideal candidate will excel in multitasking while providing exceptional customer service. Responsibilities include managing calendars, data entry, and bookkeeping using QuickBooks. Bilingual abilities and previous experience as a receptionist are advantageous. Join a dynamic work environment where your skills can shine!

Qualifications

• Proven clerical experience with a focus on office management practices.
• Ability to multitask while maintaining professionalism.
• Previous experience as a dental or medical receptionist is advantageous.

Responsibilities

• Provide administrative support, including calendar management.
• Handle customer inquiries and provide exceptional service.
• Manage data entry ensuring accuracy and attention to detail.

Skills

Proficient in QuickBooks

Strong organizational skills

Excellent typing skills

Bilingual abilities

Strong customer support skills

Effective time management

Tools

Microsoft Office

Google Workspace

Job description

We are seeking a highly organized and proactive Virtual Assistant to support our team with various administrative tasks. The ideal candidate will possess excellent communication skills and have a strong background in office management. This role requires the ability to multitask effectively while maintaining a high level of professionalism in all interactions.

Duties

• Provide administrative support, including calendar management and scheduling appointments
• Handle customer inquiries and provide exceptional customer service
• Manage data entry tasks, ensuring accuracy and attention to detail
• Assist with bookkeeping and basic accounting tasks using QuickBooks
• Maintain organized filing systems for easy retrieval of documents
• Proofread documents for clarity and correctness
• Utilize Microsoft Office and Google Workspace for document creation and management
• Operate multi-line phone systems, demonstrating excellent phone etiquette
• Support front desk operations as needed, including greeting clients and managing communications
• Collaborate with team members to streamline processes and improve efficiency

Skills

• Proficient in QuickBooks, Microsoft Office
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Excellent typing skills with attention to detail in data entry and filing
• Bilingual abilities are a plus for effective communication with diverse clients
• Previous experience as a dental receptionist or medical receptionist is advantageous
• Demonstrated clerical experience with a focus on office management practices
• Strong customer support skills, ensuring client satisfaction at all times
• Effective time management skills to prioritize tasks efficiently
• Experience as a personal assistant is beneficial for managing executive tasks

If you are an enthusiastic individual who thrives in a dynamic work environment and meets the qualifications outlined above, we encourage you to apply for this exciting opportunity as a Virtual Assistant.