VIP QA Operations ' Canada

Triskel Consulting; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

An international player in online entertainment is expanding its VIP team and seeks a VIP QA Operations Specialist based in Toronto, Ontario. This role involves monitoring and analyzing VIP player activity to ensure compliance and accuracy. Candidates should have over a year of experience in QA operations, particularly in the iGaming industry, with strong analytical and communication skills. This position offers the chance to significantly impact operational quality and player satisfaction.

Qualifications

• 1+ years of experience in QA operations, risk analysis, or a similar analytical role in the iGaming industry.
• Proactive approach to risk detection and operational improvement.
• Ability to interpret large data sets and identify patterns or anomalies.

Responsibilities

• Monitor, analyze, and validate VIP player activity for accuracy and compliance.
• Provide detailed insights to QA Managers for operational improvements.
• Document issues and support quality assurance processes.

Skills

Analytical skills

Attention to detail

Problem-solving

Communication skills

Job description

Our client, and international player within the online entertainment sector is building a new VIP team and looking for experienced VIP QA Operations.

The VIP QA Operations Specialist is responsible for monitoring, analyzing, and validating VIP player activity to ensure accuracy, fairness, and compliance with internal policies. This role plays a key part in identifying operation or process errors, and providing detailed insights to QA Managers for further evaluation.

Responsibilities

• Data & Report Analysis refering to VIP players activity
• Quality Assurance Support
• Issue reporting & Documentation

Requirements

• 1+ years of experience in a similar role in QA operations, risk analysis, or a similar analytical role within the iGaming industry
• Proactive approach to risk detection and operational improvement
• Strong analytical and investigative skills with exceptional attention to detail.
• Ability to interpret large data sets and identify patterns or anomalies.
• Excellent communication and documentation skills.
• VIP operations is a strong advantage.
• Ability to work independently, manage priorities, and meet deadlines.