Veterinary Receptionist, Technician Assistant, Bells Corners Animal Hospital

VCA Animal Hospitals; Ottawa; On-site; CAD 35,000 - 50,000; Full time

Job summary

Join a leading animal hospital as a Veterinary Receptionist and Technician Assistant in Nepean, Ontario. This full-time role involves providing exceptional client service, assisting veterinary staff, and ensuring a positive experience for pets and their owners. We seek a compassionate, organized individual ready to make a difference in the lives of animals and their families.

Benefits

Competitive wages and benefits

Annual uniform allowance

Exceptional career development

Employee Assistance Program

Referral Bonus Rewards

Generous personal pet care discounts

Shopping discounts and wellness apps

Qualifications

• Experience in customer service or front desk roles is an asset.
• Willingness to learn veterinary services and procedures.

Responsibilities

• Assisting Veterinarians with tasks and treatment of pets.
• Providing compassionate care and enhancing the client experience.
• Managing email correspondence and tracking appointments.

Skills

Compassionate approach

Strong communication skills

Calmness under stress

Initiative

Job description

Veterinary Receptionist, Tech Assistant Location: Nepean, Ontario

Bells Corners Animal Hospital, located in Nepean, ON.,is welcoming a Veterinary Receptionist, Technician Assistant to join our team. This is an exceptional full-time opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!

• Assisting Veterinarians and Technicians with various tasks and treatment of pet patients

• Providing compassionate care duties including feeding and walking patients

• Placing outbound calls to pet parents for follow-up and future appointment bookings

• Technical skills should include knowledge of patient care and restraint, client care, and surgical assisting

• General hospital maintenance including cleaning kennels

• Enhance the client’s experience by coordinating between the clients and members of the medical team

• Respond and manage email correspondence; clients, referring veterinarians & internal office messages

Requirements:

• Compassionate approach to create a warm and welcoming environment for our patients and pet parents

• Strong communication skills and the ability to work with a dynamic and diverse team

• Ability to remain calm and efficient in stressful situations

• Ability to answer a multiline phone system and track and book appointments effectively

• Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments

• Initiative in carrying out assignments independently

• Previous customer service or front desk experience in hospitality is an asset!

• Flexible schedules, including evenings, weekends and holidays.

• A love for all small companions animals!!

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!

• A caring culture of Wellness and Appreciation !

• Competitive wages and benefits!

• Annual uniform allowance

• Exceptional career development: there is room to grow here!

• Employee Assistance Program

• Referral Bonus Rewards

• Opportunities to give back in your community through VCA initiatives

• Generous personal pet care discounts

• And extra perks like shopping discounts and cool wellness apps!

Click "Apply" now and come join us!

VCA is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

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