Venue Representative - Vancouver

Poseidon Music Ltd; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading entertainment company is seeking energetic professionals for the On-Site Event Representative position in Vancouver. The role involves guest interaction, event setup, and ensuring a smooth experience at immersive shows. Successful applicants will have at least 2 years of customer service experience, strong communication skills, and will be comfortable in a fast-paced environment. Those who thrive on engaging with audiences and managing events are encouraged to apply for this unique opportunity.

Qualifications

• Minimum 2 years of customer service or event experience preferred.
• Strong verbal communication and interpersonal skills.
• Ability to take initiative and work independently.

Responsibilities

• Set up and take down signage, check-in tables, and merchandise displays.
• Greet and check in guests, answer questions, and ensure a seamless audience experience.
• Monitor the event flow and quickly resolve any on-site issues.

Skills

Customer service skills

Communication skills

Leadership skills

Problem-solving

Tools

iPhone apps (WhatsApp)

Job description

This is a Canadian based position and the successful applicant will be hired into one of Poseidon's Canadian-based partner companies.

All offers of employment with WORLDS® are contingent upon clear results of a thorough background check.

Join the WORLDS® Team – On-Site Event Representative

Are you an energetic, tech-savvy professional with outstanding communication and customer service skills? We’re looking for responsible and outgoing individuals to represent WORLDS® at our immersive, cinematic projection shows. This part-time role requires reliability, strong leadership, and the ability to create a smooth and enjoyable guest experience.

About WORLDS® Shows

WORLDS™️ produces fully immersive cinematic music and art projection shows for planetariums and giant-screen theaters. Our mission is to relieve stress, evoke joy, and create a truly mesmerizing experience for our audiences.

What You’ll Do

• Event Setup & Breakdown: Set up and take down signage, check-in tables, and merchandise displays, charge devices.
• Guest Experience: Greet and check in guests, answer questions, and ensure a seamless audience experience.
• Event Oversight: Monitor the event flow and quickly resolve any on-site issues.
• Communication & Reporting: Maintain timely communication with the Venue Operations team and venue staff, relay concerns, and provide feedback for improvement.

Who You Are

• A strong communicator who can confidently engage with guests and venue staff.
• Tech-savvy and comfortable using iPhone apps, including WhatsApp.
• Reliable, punctual, and detail-oriented with excellent judgment.
• A proactive problem solver who stays calm under pressure.
• A team player with leadership skills, able to direct on-site venue staff when necessary.

Schedule & Commitment

• Saturdays and Sundays from 3:30-9:00pm.

• Initial scheduled dates:
  • 12/6/2025 Saturday
    12/21/2025 Sunday
    12/26/2025 Friday
    1/1/2026 Thursday (11:30am-4:45pm - extra holiday pay)
    1/4/2026 Sunday
    1/10/2026 Saturday
    1/16/2026 Friday
    1/24/2026 Saturday
• Additional dates will be assigned based on ticket sales and venue scheduling.

Location:

H.R MacMillan Space Center
1100 Chestnut St, Vancouver, BC

Requirements

• Minimum 2 years of customer service or event experience (hospitality, retail, or similar roles preferred).
• Strong verbal communication and interpersonal skills.
• Ability to take initiative and work independently.
• Comfortable working in a fast-paced, high-energy environment.
• Reliable transportation to and from the venue.

If you are looking for a fun, interactive job where you can engage with people and be part of a unique immersive experience, we’d love to hear from you.

More about our values

We expect:
• Respect and consideration for other team-members and our audience.
• Ethics - while we push the boundaries of the tech, we always act with honesty and integrity.
• A collaborative outlook and attitude.
• Ownership of mistakes, and the ability to turn them in to learning opportunities. We don’t do guilt.
• Open, honest communication.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.