US Customs Operations Manager — Remote

SSENSE; Canada; Hybrid; CAD 75,000 - 95,000; Full time

Job summary

A global e-commerce platform in Canada is seeking a Manager of Customs Operations to oversee customs activities and facilitate cross-border logistics. The ideal candidate will have a Bachelor's degree in International Trade or a related field and 5-7 years of experience in trade compliance. You will lead customs operations, develop a US import program, and manage external partnerships. The position offers competitive benefits, including health, dental, and employee discounts.

Benefits

Extended health and dental benefits

Parental top up program

Generous Employee Discount

Access to telemedicine

Savings and retirement plan matching contributions

Opportunity to work with cutting edge technologies

Qualifications

• Minimum 5-7 years of demonstrated experience in trade compliance or logistics.
• Minimum 3 years of progressive leadership and people management experience.
• US and Canada Certified Customs Specialist (CCS).

Responsibilities

• Manage day-to-day customs operations for inbound and outbound shipments.
• Develop and implement a compliant US import program.
• Oversee relationships with customs brokers and authorities.
• Identify process gaps and enhance customs data integrity.
• Monitor changes in customs policies and develop solutions.
• Lead hiring and development for the Customs Operations team.

Skills

Customs compliance

Leadership

Data analysis

Organizational skills

Education

Bachelor's degree in International Trade, Supply Chain, or Logistics

Tools

Excel

Google Sheets

Job description

A global e-commerce platform in Canada is seeking a Manager of Customs Operations to oversee customs activities and facilitate cross-border logistics. The ideal candidate will have a Bachelor's degree in International Trade or a related field and 5-7 years of experience in trade compliance. You will lead customs operations, develop a US import program, and manage external partnerships. The position offers competitive benefits, including health, dental, and employee discounts.