Unit Secretary - CVH 7 Medicine DEF (Nephrology)

Mackenzie Health; Vaughan; On-site; CAD 40,000 - 55,000; Full time

Job summary

A progressive healthcare facility in Vaughan seeks a Unit Secretary to provide essential clerical support in a dynamic healthcare environment. The ideal candidate will have a Grade 12 or equivalent education, excellent communication and organizational skills, and preferably experience in a healthcare setting. Responsibilities include data entry for admissions, responding to inquiries, and ensuring efficient operations. This role offers an opportunity to contribute to a team dedicated to exceptional patient care.

Qualifications

• Prior experience in an administrative/clerical role required, preferably in healthcare.
• Ability to handle telephone inquiries and communicate effectively with staff and patients.
• Understanding of patient and staff safety policies.

Responsibilities

• Provide clerical and administrative support to maintain an efficient healthcare environment.
• Input data for admissions, transfers, and discharges on EPIC.
• Respond to telephone inquiries and call bells, perform post-discharge follow-up calls.

Skills

Excellent verbal and written communications skills

Organizational skills

Customer Service skills

Keyboarding skills (40 wpm)

Medical Terminology knowledge

Education

Grade 12 or equivalent

Tools

Microsoft Office

Job description

Overview

In collaboration with nursing, other hospital staff and various community services, provides clerical and administrative support to maintain a progressive, efficient, organized healthcare environment that further enhances the patient and staff experience. The Unit Secretary operates, maintains and orders different types of office and hospital equipment and supplies in a fast paced, dynamic, open concept setting. This position inputs data information for admissions, transfers, and discharges, including entering consults, printing labels, and completing work lists on EPIC. The unit secretary responds to telephone inquiries and call bells, and communicates with staff, patients and families including making post-discharge calls.

Responsibilities

• Provide clerical and administrative support to maintain an efficient healthcare environment.
• Operate, maintain, and order office and hospital equipment and supplies.
• Input data for admissions, transfers, and discharges, including entering consults, printing labels, and completing EPIC work lists.
• Respond to telephone inquiries and call bells; communicate with staff, patients and families; perform post-discharge follow-up calls.

Qualifications

• What must you have?
  • Grade 12 or equivalent.
  • Working knowledge of Medical Terminology.
• What else do you bring?
  • Prior experience in an administrative/clerical role required, preferably within a healthcare environment.
  • Keyboarding skills (40 wpm).
  • Experience with computer applications, including Microsoft Office.
  • Must demonstrate excellent verbal and written communications skills.
  • Must demonstrate excellent organizational skills.
  • Demonstrates ability to effectively deescalate situations.
  • Demonstrates Customer Service skills.
  • Proven attendance record.
  • Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
  • Ability to perform the essential duties of the job.
  • Effectively uses empathy in interactions with others and demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
  • Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
  • Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

Preferably, your profile also includes:

• Previous experience within the Unit Secretary classification.

Note: This position is represented by OPSEU. You may be required to work at any site of Mackenzie Health.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.