Travail à domicile représentant des ventes / Work From Home Sales Customer Service

Alorica; Hamilton; Remote; CAD 30,000 - 60,000; Full time

Job summary

A customer service solutions provider in Hamilton, Ontario seeks customer service representatives to assist customers with product-related issues. Ideal candidates will have a high school diploma, strong communication skills, and be proficient in Microsoft Office. This role offers a salary up to $16.25 CAD per hour with opportunities for advancement and comprehensive benefits including health, dental, and vision care.

Benefits

Comprehensive benefits including health, dental, and vision care

Paid time off for vacation and sick leave

Paid training provided

Qualifications

• Customer service experience is a plus.
• Strong computer navigation skills are required.
• Excellent oral and written communication skills are crucial.

Responsibilities

• Assist customers in resolving issues related to the product or service.
• Record call information for auditing and reporting purposes.
• Maintain and update customer information as needed.

Skills

Customer service experience

Strong computer navigation skills

Excellent oral and written communication skills

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel)

Job description

Employer Industry: Customer Service Solutions

Why consider this job opportunity:
- Salary up to $16.25 CAD per hour
- Opportunity for career advancement with over 70% of management positions filled internally
- Comprehensive benefits including health, dental, and vision care coverage
- Paid time off for vacation and sick leave
- Paid training provided to enhance your skills
- Supportive work environment focused on community empowerment through charity initiatives

What to Expect (Job Responsibilities):
- Assist customers in resolving issues related to the product and/or service
- Record call information for auditing and reporting purposes
- Maintain and update customer information as needed
- Promote and sell new or improved services to existing customers
- Facilitate credit card activation for customers

What is Required (Qualifications):
- High school diploma or GED
- Customer service experience is a plus
- Strong computer navigation skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Exceptional listening and comprehension skills
- Professional and courteous demeanor
- Customer-oriented attitude

#CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided #EmployeeBenefits

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