Transit Driver (HandyDart - Casual) - Prince George

Keolis North America; Prince George; On-site; CAD 30,000 - 60,000; Full time

Job summary

A transportation services company is seeking a Custom (HandyDART) Transit Driver in Prince George, BC. This role involves safely transporting clients, providing superior customer service, and performing necessary vehicle duties. Required qualifications include a valid Class 2 or 4 driver's license and a commitment to safe driving. Experience with passengers with disabilities is an asset. The hourly pay ranges from $18.19 to $25.96 based on experience.

Qualifications

• A clean driver’s abstract with a good driving record over the past 5 years.
• Ability to speak and write English effectively.
• Knowledge of local area including street names within Prince George.

Responsibilities

• Safely transport HandyDART clients, adhering to traffic laws.
• Provide professional customer service, assisting clients as needed.
• Complete required reports and manage emergency procedures.

Skills

Commitment

Patience

Maturity

Initiative

Excellent driving skills

Strong communication skills

Education

Valid Class 2 or 4 unrestricted driver’s license

Job description

Statement

Looking for a role that fits your lifestyle? Join Keolis in Prince George, BC, as a Custom (HandyDART) Transit Driver! Be part of a team dedicated to safely transporting passengers and providing superior service in the Prince George area.

Compensation

• Hourly Rate:
  • First 960 hours - $24.23
  • After 960 until 1440 hours – $25.96
  • After 1440 hours - $25.96
  • Training rate is $18.19

Knowledge and Experience

• A valid Class 2 or 4 unrestricted driver’s license with a clean driver’s abstract.
• Driver’s abstract with a demonstrated record of safe and responsible driving over the past 5 years.
• No criminal convictions or pending charges relating directly to the Operator position.
• Significant skills dealing effectively with the public, including demonstrated skills in conflict resolution, problem solving, and sound decision-making in positions providing customer service.
• Ability to understand, speak, and write English in order to communicate effectively with clients and caregivers and to report on incidents involving safety and/or service.
• A good knowledge of the local area including being familiar with street names and locations within Prince George city limits is an asset. You must be able to do effective route planning.
• Willingness to participate in a comprehensive recruitment process which consists of interviews, trainability session, medical examination (as required for licensing), drug and alcohol screening, criminal record and reference checks.
• Must be physically and mentally able to perform all duties required.
• Must meet qualifications for ICBC Commercial Licensing.
• Experience in transporting persons with disabilities is an asset.

Skills

• Commitment, patience, maturity, and initiative.
• Organized, punctual, and reliable.
• Excellent driving skills and habits.
• Ability to read maps and navigate effectively.
• Strong communication and interpersonal skills, especially in customer service and conflict resolution.
• Proven ability to make sound decisions and problem-solve effectively, including under stressful situations and varying weather conditions.
• Flexibility to work various shifts, including weekends and some evenings and statutory holidays.

Key Accountabilities

Customer Transportation

• Safely transport HandyDART clients in accordance with BC Transit and company policies, observing all traffic laws and safety rules and adhering to client booked times.
• Perform pre and post trip duties, bus cleaning, and fueling.
• Provide courteous and professional customer service, including loading and securing mobility devices and escorting clients to and from accessible doors.
• Make general announcements of assistance to customers.
• Collect correct fares and sell HandyDART tickets to clients.
• Manage passenger behaviour by quickly and effectively solving problems.
• Drive safely and responsibly and be prepared for all road and traffic conditions.
• Answer inquiries en route.

Reporting and Emergency Procedures

• Complete a variety of reports as required, including paperwork.
• Carry out emergency / collision procedures when required.

About Keolis

Keolis provides mobility to over 3.4 billion passengers annually across 15 countries, operating everything from commuter trains and automated metros to shared bicycles. In Canada, Keolis employs nearly 1,857 people who operate light rail vehicles, urban buses, intercity coaches, and airport shuttles. With the recent acquisition of Pacific Western’s Transit and Motorcoach divisions, Keolis has officially expanded into Western Canada, bringing global expertise and a fresh commitment to safe, reliable, and passenger-focused service across Alberta and British Columbia. Each year, Keolis Canada helps over 12 million passengers reach their destinations smoothly and safely.