Training Supervisor - Full Time Days - 1 Queen St East (Paladin Security)

Paladin Security; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A security service provider in Toronto is seeking a Training Supervisor. The role involves providing leadership and coaching for security personnel, ensuring adherence to security protocols, and maintaining positive client relations. Ideal candidates have two years of experience in security and relevant post-secondary education. This full-time position offers competitive pay, employer-paid benefits, and opportunities for advancement.

Benefits

Employer Paid Benefits

Opportunities for Growth & Advancement

Free uniforms

Security license reimbursement

Flexible daily pay options

Qualifications

• Minimum of two years of security experience in a team lead role.
• Exceptional written and verbal communication skills.
• Knowledge of the Trespass to Property Act and Mental Health Act.

Responsibilities

• Provide leadership and ongoing training.
• Ensure compliance with site security policies.
• Manage attendance and conduct security audits.

Skills

Communication skills

Leadership

Problem-solving

Education

Post-secondary education in law enforcement/security program

Job description

Overview

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun. If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Site Description

One Queen Street East is a unique 503,000-square-foot complex that harmoniously blends Toronto’s storied past with cutting-edge design. This remarkable property consists of two distinct buildings, seamlessly connected by a five-story glass atrium that serves as both a physical and architectural bridge between eras.

Position and Site

• Position: Training Supervisor
• Site: One Queen
• Address: One Queen Street East, Toronto
• Status: Full Time
• Hours: Saturday-Sunday 11:00–23:00 & Monday-Tuesday 10:00–18:00
• Pay Rate: $20.81 - 21.43 /hr
• Internal Posting Date: September 23, 2025
• Internal Closing Date: September 30, 2025
• External Closing Date: October 7, 2024

Are you interested in starting a career in a fast-paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group offers an exciting career opportunity to give back to your community while developing skills for future careers. Our training programs are leaders in the security industry, helping to prepare you for advancements and build your resume for a potential career in law enforcement.

Job Description

Working on assigned shifts, you will provide proactive and reactive security patrols and respond to incidents. You will be required to write reports, investigate routine incidents, and respond to emergencies in a timely and efficient manner. You must be physically fit and able to stand and walk for extended periods. The Cushman and Wakefield team lead will serve as a direct liaison between Paladin and Cushman and Wakefield, working closely with the CSM and clients to improve the facility security program.

Responsibilities

• Provides leadership, direction, and ongoing coaching and training
• Ensures all standing orders and daily activities are carried out for each shift
• Ensures site staff adhere to Paladin Security and site security policies and procedures
• Plans and implements shift work schedules
• Ensures all Security Officers have received mandatory training
• Motivates staff and issues commendations
• Disciplines staff when necessary and ensures proper documentation is passed to head office
• Attendance Management
• Performs security audits
• Documents and investigates security incidents and complaints
• Provides proactive and reactive security patrols
• Communicates any concerns/issues with Client Service Manager

Qualifications

• At least two years of security experience in a team lead role would be an asset
• Post-secondary education in a law enforcement/security program from a recognized college considered an asset
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Superior written and verbal communication skills
• Demonstrated punctuality and reliability, tact and diplomacy

Highlights

• Employer Paid Benefits
• Opportunities for Growth & Advancement

At the time of the interview, the applicant must be able to provide proof of completing the prerequisites:

• A Valid Ontario Security Guard License
• Proficient in English (both oral and written)
• Vulnerable Sector Check
• COVID Double Vaccination

• Opportunities for training and professional development
• Competitive salary and benefits package
• Free uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Additional perks
• Get paid your way with flexible daily pay options

Additional Information / Benefits

Paladin Security has a diverse workforce and is committed to a workplace culture of respect, inclusion, and diversity. We provide accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are shortlisted will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance

This job reports to the Franco Lopez

This is a Full-Time position: 1st Shift, 2nd Shift, 3rd Shift, Sat-Sun/Mon-Tue - 11:00-23:00 / 10:00-18:00.

Number of Openings for this position: 1