Training Specialist Senior

LanceSoft Inc; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading training provider in Ontario is seeking a Training Specialist to develop and deliver province-wide training for public safety and first responder systems. The successful candidate will have over 5 years of experience as a trainer in relevant fields and will manage training materials and project plans. This role requires frequent travel across Ontario to support training initiatives. Strong communication and problem-solving skills are essential. Valid Ontario G-Class driver's license required.

Qualifications

• 5+ years of experience as a Trainer in land ambulance dispatch or paramedic services.
• Experience managing complex province-wide training schedules.
• Valid Ontario G-Class driver's license or equivalent.

Responsibilities

• Develop and deliver a province-wide training strategy.
• Create training materials, user guides, and documentation.
• Coordinate with large project teams and stakeholders.

Skills

Developing training strategies

Delivering training

Creating training materials

Project management

Communication skills

Problem-solving skills

Teamwork

Job description

Overview

Position: Training Specialist / Trainer (Public Safety / First Responder Systems)
Location: Ontario (Onsite – Province-wide Travel Required)
Duration: 500 Business Days

Responsibilities

• Develop and deliver a province-wide training strategy and rollout plan for operational and first responder environments
• Provide training to technical and non-technical users across Ontario
• Create training materials, user guides, and documentation, preferably for healthcare environments
• Develop and manage training project plans and schedules
• Plan and manage complex province-wide training programs
• Deliver classroom, virtual, and hands-on system training
• Support training initiatives related to PSRN (Public Safety Radio Network)
• Coordinate with large project teams and stakeholders
• Ensure training quality, consistency, and effectiveness
• Travel frequently within Ontario to support training delivery

Experience and Skill Set Requirements

Training Experience (40%)

• Experience developing and delivering province/nation-wide training strategies
• 5+ years of experience as a Trainer (Land Ambulance Dispatch, or Paramedic Services preferred)
• Experience training technical and non-technical users
• Experience creating training materials and user documentation
• Experience managing training schedules and project plans
• Proven ability to manage complex province-wide schedules
• Experience working on the PSRN project

Technical Experience (35%)

• Experience with Public Safety equipment systems, including Public Safety Radio Network
• Experience with telecom and dispatch systems

Analytic and Communication / General Skills (20%)

• Experience designing and delivering training materials
• Knowledge of training platforms and systems
• Knowledge of radio/telephone systems, GIS, spatial mapping, and AVL
• Strong problem-solving, analytical, and organizational skills
• Excellent verbal, written, and presentation skills
• Ability to communicate with all organizational levels
• Strong teamwork and deadline management skills
• Valid Ontario G-Class driver’s license (or equivalent)
• Ability to travel frequently for extended periods
• Experience working with large project teams

Industry Experience (5%)

• Experience delivering training in 24x7 critical environments
• Experience in land ambulance sector (asset)
• Knowledge of Public Safety (Police, Ambulance, Fire)
• Knowledge of Emergency Health Services or Healthcare (asset)