Training Specialist - FIFC

FIRST Canada; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading insurance provider in Toronto is seeking a Training Coordinator to organize employee training and facilitate onboarding programs. The successful candidate will analyze training needs, develop content, and work with department leads to ensure effective skill development. Strong communication skills and experience in training methodologies are critical for success in this role. The company promotes a hybrid work model and offers comprehensive benefits.

Benefits

Health Benefits

Financial Benefits with RRSP match

Education reimbursement

Qualifications

• Strong written and verbal communication skills, including public speaking.
• Ability to work independently and manage multiple tasks.
• Knowledge of training methodologies and adult learning principles.

Responsibilities

• Conduct needs analysis for employee training.
• Develop training content and curriculum.
• Facilitate engaging onboarding experiences for new employees.
• Align training goals with departmental objectives.

Skills

MS Word proficiency

PowerPoint proficiency

Excel proficiency

Strong written communication

Strong verbal communication

Ability to work independently

Knowledge of training methodologies

Knowledge of adult learning theory

Familiarity with insurance terminology

Job description

Overview

At FIRST Insurance Funding of Canada (FIRST Canada), we are proud to promote a workplace that fosters growth and innovation. We employ a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment. Our open concept and creative culture fosters teamwork and presents opportunities for growth within the organization. FIRST Canada is an affiliate of Wintrust, a financial services company with more than $66 billion in assets.

Join the FIRST Insurance Funding of Canada (FIRST Canada) team. We are a multi-year Globe and Mail / Morneau Shapell Employee Recommended workplace with an award-winning culture. We offer a flexible, hybrid-work model and our FIRST Flex program offers opportunities to work internationally. We have a comprehensive benefit package including: Health Benefits (medical, dental, vision, life, and health spending account), Financial Benefits (an RRSP plan with a generous company match and competitive compensation including discretionary or incentive bonuses), and Education Benefits (education reimbursement and on-demand learning courses). We support work/life balance and promote growth-from-within opportunities.

Why join this team?

• We have a culture that encourages an entrepreneurial spirit
• We offer multiple opportunities for development and upward mobility

Job description Summary

The purpose of this role is to organize and facilitate learning and development of FIRST Canada employees, and expedite acquisition of the knowledge, skills and abilities required for effective job performance. The Training Coordinator works with internal clients, i.e. team leaders and managers, to understand organizational goals, priorities and development needs in order to create targeted learning objectives and programs.

What You’ll Do

• Conducts needs analysis for employee training
• Develops training content, materials and curriculum to support functional requirements
• Maintains library of learning materials and training records
• Under the direction of the VP, Administration, facilitates an engaging onboarding experience to ensure that new employees are fully productive in their role
• Develop and implement new hire onboarding schedule, coordinate new hire set up, host scheduled with new hires to monitor progress
• Works in partnership with department leads in order to align training goals with departmental objectives. Communicates frequently and effectively to ensure these goals and objectives are being fulfilled
• Assesses skill gaps in employee population impeding organizational outcomes; executes training and development strategies to address high priority needs
• Ongoing skills training in cases of organizational changes to ensure all employees remain up to date and effective

Knowledge/Skills/Abilities required

• Proficiency in MS Word, PowerPoint, and Excel
• Strong written and verbal communication skills, including public speaking
• Ability to work independently
• Knowledge of training methodologies
• Knowledge of adult instructional and learning theory and principles
• Familiarity with commercial insurance policy terms, conditions and terminology is an asset