Toronto-Based IT Support Engineer for Enterprise Users

Brookfield Properties; Toronto; On-site; CAD 85,000 - 105,000; Full time

Job summary

A leading real estate services company is hiring a Technical Support Engineer in Toronto, Ontario. The role involves delivering and maintaining IT solutions that drive organizational efficiency, providing customer support, and collaborating cross-functionally. Applicants should have at least 3 years of IT support experience, strong technical skills with devices, effective communication, and a customer service mindset. The position offers competitive salary and professional development opportunities.

Benefits

401K matching

Tuition reimbursement

Paid maternity leave

Employee referral program

Qualifications

• Minimum of 3 years in an IT support or related technical role.
• Proficiency in managing iOS and Android devices using Intune.
• Experience with printer management and troubleshooting.

Responsibilities

• Provide hands-on technical assistance for Dell, Lenovo, and Mac hardware.
• Deliver end-user support across devices and applications.
• Collaborate with external vendors to resolve technical issues.

Skills

Customer service

Technical support

Problem-solving

Communication

Education

High School Diploma or GED

Tools

ServiceNow

Intune

Windows Operating Systems

Jamf

Job description

A leading real estate services company is hiring a Technical Support Engineer in Toronto, Ontario. The role involves delivering and maintaining IT solutions that drive organizational efficiency, providing customer support, and collaborating cross-functionally. Applicants should have at least 3 years of IT support experience, strong technical skills with devices, effective communication, and a customer service mindset. The position offers competitive salary and professional development opportunities.