Assistant Manager

DSW Designer Shoe Warehouse; Sherwood Park; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading retail company in Sherwood Park, Alberta is seeking an Assistant Manager to enhance the store environment and drive sales. You'll lead the team in achieving business objectives, ensuring exceptional customer experiences, and managing operational integrity. The ideal candidate has 2-3 years of retail supervisory experience and a commitment to teamwork and customer engagement. This role offers competitive benefits, including discounts and flexible scheduling.

Benefits

30% discount on merchandise

Competitive benefits package

Paid Time Off

Flexible scheduling

Monthly bonus potential

24/7 Employee Assistance Program

Qualifications

• Minimum 2 to 3 years of experience in a progressive retail supervisory role.
• Proficiency in computer use, including email and spreadsheets.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Lead the store team to meet sales and profitability targets.
• Encourage exceptional customer experiences and operational integrity.
• Recruit, manage, and develop talent within the store.

Skills

Sales achievement

Customer service

Team management

Multitasking

Computer proficiency

Tools

MS Word

Excel

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self‑expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

Assistant Manager – Overview

As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role you will be responsible for coaching and leading the team to achieve store objectives, including in‑store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem‑solve, thrive in a fast‑paced environment, lead a dynamic team, collaborate and execute on operational excellence will be key to your success.

Key job accountabilities include but are not limited to:

• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional customer experiences.
• Facilitates achievement of business results by role‑modeling a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation and operational integrity to encourage positive customer connections and loyalty.
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruit, manage, develop, and train top talent who have a love of shoes.
• Achieves company objectives and enhances The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility.
• Develops and implements agile business plans to achieve results.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.

Qualifications:

• Proven success in the achievement of sales and profitability targets.
• Proficiency in computer use, including e‑mail, MS Word or other word processing program and Excel or other spreadsheet programs.
• Ability to multitask in a fast‑paced environment while also being committed to creating a compelling customer experience.
• Minimum 2 to 3 years of experience in a progressive retail supervisory role.
• Ability to work days, closing shifts and weekends.

Benefits for Working Here

• 30% discount off at our stores on regular priced merchandise.
• A competitive benefits package (Full Time Associates Only).
• Paid Time Off (Personal Days & Vacation – Full Time Associates Only).
• Flexible scheduling.
• Additional benefits include monthly bonus potential and opportunities.
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy and MUCH MORE.

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self‑expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/