The Crimson Jasper AB Front Desk Agent

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; Full time

Job summary

Join a leading hospitality team as a Front Desk Agent at a stunning location in Jasper, Alberta. This full-time, seasonal role offers an opportunity to create memorable experiences for guests while enjoying the breathtaking scenery of the Canadian Rockies. Ideal candidates will have a passion for guest service and a friendly demeanor, ensuring every visitor feels welcome and valued.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays, dining, and retail

Access to subsidized mental health and wellness resources

Qualifications

• Neat and clean in appearance and work habits.
• Pleasing, outgoing personality.
• Ability to accept direction.

Responsibilities

• Ensure guests receive the best service possible.
• Process telephone calls and manage room reservations.
• Resolve minor guest complaints and assist with special needs.

Skills

Guest Service

Communication

Teamwork

Problem Solving

Education

Previous guest facing / receptionist experience

Job description

Pursuit Collection200 Connaught Dr, Jasper, AB$18 an hour - Seasonal, Full-time Job detailsPay$18 an hourJob typeSeasonalFull-timeLocation200 Connaught Dr, Jasper, ABFull job descriptionWhat will be your daily pursuit?:Your daily pursuit is creating a welcoming environment for guests by providing a seamless, safe, and enjoyable experience!What will your compensation be?:The starting salary for this position is $18.00 per hour.When does this adventure begin?:This is a full-time, seasonal position beginning May 27 or June 3 and running until October 31, 2025.What perks can you expect?:Join an inclusive, global team and make life-long connections.Enjoy free access to Pursuit attractions and 50% off for friends.Get discounts on hotel stays, dining, and retail.Access subsidized mental health and wellness resources.What will you do in this job?:Front Desk Agents ensure guests receive the best service possible from our properties. They provide guests with their requested room, address their needs, and resolve any complaints they may have throughout their stay. Responsibilities may include:Process telephone callsProcess group arrivals and departuresRegister arriving guests and assign roomsProcess guests’ departures, calculate charges and receive paymentTake, cancel, and change room reservationsResolve minor guest complaints and refer to Hotel Manager or Front Desk Supervisor as requiredRefer major guest complaints to Hotel Manager or Front Desk SupervisorBalance cash and complete balance sheets, cash reports and related formsProvide information on hotel facilities and services, and local points of interestArrange services required for guests with special needsProvide information regarding room status and special guests to other departmentsLearn the Emergency Response Manual thoroughlyLearn the Night Audit procedures.Perform related Front Desk duties as directed by SupervisorWhat skills and experience do you need for this job?:Previous guest facing / recepionist experience or education an assetNeat and clean in appearance and work habitsPleasing, outgoing personalityKnowledge of languages is considered an assetAbility to accept directionSolid understanding of guest service principlesGood communication skillsKnowledge of computers, will trainTyping skills an assetAbility to work within a TeamWhat will your work environment be like?:Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.Independent. You’ll spend your days in and around our amazing properties.Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as requiredWe work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.EEO:Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at [e-mail] or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.

Hike Jasper
Jasper Camping
Canadian Rockies

Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:

Understanding the Local Job Market and Working in Jasper, Alberta

Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper National Park

Explore websites of companies in Jasper that align with your career goals and lifestyle.

Consider acquiring or enhancing skills that are in demand in Jasper's job market. This could improve your competitiveness and help you excel in Jasper's workforce. Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.

Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.

Job Opportunities in Jasper National Park

1. Parks Canada Jobs

• Park Wardens - Law enforcement, wildlife protection, and visitor safety.
• Interpretive Guides - Lead educational programs, hikes, and wildlife tours.
• Visitor Services Attendants - Work at visitor centers, providing information.
• Conservation Officers & Ecologists - Protect and manage the park's environment.
• Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance.

2. Hospitality & Tourism Jobs

• Jasper Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management.
• Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas.
• Tour Guides - Leading sightseeing, historical, or adventure tours.
• Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.

3. Outdoor Adventure & Recreation Jobs

• Rafting & Kayaking Guides - Leading groups on rivers.
• Ski Resort Staff - Ski instructors, lift operators, and patrol.
• Hiking & Backcountry Guides - Leading hiking and backcountry trips.
• Wildlife & Photography Tour Guides - Helping visitors spot wildlife.
• Equipment Rental Staff - Assisting visitors with gear and rentals.

4. Transportation & Support Services

• Jasper Shuttle & Tour Bus Drivers - Driving visitors between attractions.
• Equipment Technicians & Mechanics - Maintaining rental equipment.
• Parking & Traffic Control Staff - Managing visitor areas.

5. Research & Education

• Jasper Wildlife Biologists & Ecologists - Studying and preserving the ecosystem.
• Research Assistants - Assisting in environmental studies.
• Environmental Educators - Teaching conservation programs.

6. Volunteer & Seasonal Jobs

• Jasper Trail Maintenance Volunteers - Assisting in maintaining hiking trails.
• Event Coordinators - Working at events and festivals.
• Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies.