Tenant Experience Concierge - Build Community & Care

Hines; Calgary; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading global real estate investment manager in Calgary seeks a Corporate Concierge to enhance tenant experiences through exceptional service. The ideal candidate will foster community relationships, manage concierge operations, and support tenant engagement initiatives. This role is perfect for someone passionate about providing memorable experiences and has a background in hospitality or customer service.

Benefits

Comprehensive training

Competitive compensation

Generous vacation packages

Qualifications

• Must have 2+ years of experience in customer service or hospitality roles.
• Prior experience in property management or AAA environment preferred.
• Valid First Aid Certification is required.

Responsibilities

• Manage daily concierge operations and serve as the first point of contact.
• Provide exceptional customer service and personalize tenant interactions.
• Support tenant appreciation events and program exclusive tenant perks.

Skills

Customer service excellence

Communication skills

Organizational skills

Education

High school diploma

Post-secondary diploma in hospitality

Tools

Microsoft Office Suite

Facility management software

Job description

A leading global real estate investment manager in Calgary seeks a Corporate Concierge to enhance tenant experiences through exceptional service. The ideal candidate will foster community relationships, manage concierge operations, and support tenant engagement initiatives. This role is perfect for someone passionate about providing memorable experiences and has a background in hospitality or customer service.