Technical Video Content Creator

Twilio; Remote; CAD 147,000 - 218,000; Full time

Job summary

A leading communications platform is seeking a Technical Video Content Creator to engage their global developer audience through compelling video content. The role involves scriptwriting, on-camera presentations, and collaboration with a team to produce educational materials that enhance customer satisfaction. Ideal candidates will have experience in video production and skills in analytics for continuous improvement. This is a remote role providing flexible work arrangements with competitive benefits.

Benefits

Competitive pay

Generous time off

Healthcare benefits

Retirement savings program

Parental leave

Qualifications

• 2–3 years of experience in creating developer-focused content.
• Strong developer empathy with a knack for writing clear code explanations.
• Basic video production skills including filming and sound.

Responsibilities

• Engage Twilio’s developer audience through video content.
• Own concepts, outlines, and scripts for engaging videos.
• Collaborate with experts to ensure content accuracy.

Skills

Technical video creation

Storytelling

On-camera presence

Collaboration

Project management

Analytics use

Tools

Adobe Premiere Pro

DaVinci Resolve

Final Cut Pro

OBS

Airtable

Job description

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote‑first work and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.

About the Job

This position is needed to grow, educate, and engage Twilio’s global developer audience through video and media. As a Technical Video Content Creator, you’ll combine developer fluency with strong storytelling and on‑camera presence to create long‑form and short‑form video content that helps developers succeed with Twilio’s platform. You’ll own concepts, outlines, and scripts, appear on camera, and collaborate closely with our video production team to bring educational, engaging content to life.

This role involves collaborating with a global team to plan, create, and deliver developer content, in partnership with product, brand, and marketing teams. The ideal candidate thrives in dynamic environments, aiming to boost customer satisfaction through high‑quality, developer focused content.

Responsibilities

• Grow and engage Twilio’s developer audience through long‑ and short‑form video that educates and entertains developers on Twilio’s platform, showcases compelling use cases, and delivers engaging content tailored to them.
• Own content concepts, outlines, and scripts, and regularly appear on camera for tutorials, explainers, and occasional vlog‑ or vodcast‑style pieces.
• Collaborate with developers and subject‑matter experts across Twilio to ensure content is technically accurate, relevant, and aligned with developer needs.
• Partner closely with Brand and Marketing teams, providing clear briefs and feedback, and reviewing final edits for technical accuracy, clarity, and overall quality.
• Publish and maintain content across Twilio’s developer channels, primarily YouTube and social platforms, ensuring consistency of voice and experience.
• Use analytics and feedback to learn, iterate, and continuously improve topics, formats, and storytelling.

Qualifications

• 2–3 years creating developer‑focused content (videos, tutorials, talks, or blogs) with strong developer empathy and the ability to write and clearly explain code.
• Proven ability to generate compelling technical video ideas for developers and turn them into clear, engaging stories for YouTube and social platforms.
• Experience with basic video production, including filming, lighting, and sound, and working effectively with a professional video team.
• Hands‑on experience using modern video editing tools (e.g., Adobe Premiere Pro, DaVinci Resolve, or Final Cut Pro) and adapting content for different platforms and formats.
• Strong collaboration and project management skills, with the ability to coordinate stakeholders, manage multiple projects, and meet content deadlines.
• Comfort using analytics and feedback from YouTube and social platforms to iterate on topics, formats, and storytelling.
• Basic hands‑on experience with video editing tools (e.g., Premiere Pro, Final Cut, DaVinci Resolve, CapCut, or similar).
• Familiarity with OBS or similar tools for screen capture, livestreams, or recordings.
• Experience working with Airtable or similar tools for content planning and production workflow.

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

Approximately 15% travel is anticipated to help you connect in‑person in a meaningful way.

What We Offer (Benefits)

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $106,320.00 – $132,900.00.
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560.00 – $140,700.00.
• Based in the San Francisco Bay area, California: $125,040.00 – $156,300.00.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non‑discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until 01/19/2026, but may change based on business needs.

Equal Opportunity

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Twilio Thinks Big

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek colleagues who embody our values — something we call Twilio Magic. We empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

If you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.