Technical Sales Representative

Syntron Material Handling Group; Surrey; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading machinery manufacturer in Metro Vancouver is seeking a Technical Sales Representative to promote aftermarket parts and provide technical support. This role involves traveling to customer sites across Canada and internationally, developing customer relationships, and preparing detailed quotations. Ideal candidates will have strong mechanical aptitude, excellent communication skills, and experience in industrial sales. Benefits include health insurance, RRSP matching, and opportunities for advancement, with a negotiable wage based on experience.

Benefits

Opportunities for advancement

Extended Health, Dental, Disability, Life Insurance

RRSP matching

Employee Assistance Program

Company Events

Casual dress

On-site parking

Qualifications

• Experience in the OSB/wood products and/or machinery manufacturing industry is considered an asset.
• Industrial sales experience is considered an asset.

Responsibilities

• Specifying, defining scope and preparing quotations for machine retrofits, upgrade packages and spare parts.
• Developing and maintaining relationships with key customer contacts.
• Providing technical support to customers.
• Developing and maintaining experience appropriate levels of product knowledge on all lines of equipment.
• Assist service department and customers in project preparation and planning.
• Manage project schedules ensuring major milestones and customer deliverables are being met.

Skills

Strong Mechanical aptitude

Great Interpersonal skills

Highly organized

Well-developed written and verbal communication skills

Customer service oriented

Proficiency in MS Office

Passion for continuous improvement

Ability to travel

Education

Post-secondary education in Mechanical or Mechatronics Engineering

Job description

Overview

Become part of a respectful, innovative, and winning team that plays a critical role in the growing OSB (oriented strand board) market. Recognized as the global leader in stranding technology, Kadant Carmanah Design provides leading-edge technology and equipment to a stable, growing, and in-demand industry.

Why Work at Kadant Carmanah Design?

At Kadant Carmanah Design, everyone is focused on the same outcome: to respectfully work together to provide the best quality equipment, service, and support to our customers. By leading with a respectful work environment for all employees to thrive in, Kadant Carmanah has enjoyed decades of success and international growth in providing innovative capital equipment with award-winning customer service to the engineered wood products industry.

The Role:

As a Technical Sales Representative for a respected and market-share leading machinery manufacturer, you can help KCD build on the strong relationships it has with customers by promoting aftermarket parts and upgrades for their machinery. You will play an active role in travelling to customer sites in Canada, USA and internationally for the purpose of providing technical support to customers while identifying opportunities to increase the companies share of aftermarket parts and upgrades.

Benefits:

• Opportunities for advancement
• Extended Health, Dental, Disability, Life Insurance & AD&D after 3 months
• RRSP matching after 6 months
• Employee Assistance Program
• Company Events
• Casual dress
• On-site parking

Wage Range/Job Type/Schedule:

• Negotiable based on experience
• FT - Permanent
• Monday-Friday
• Days

Responsibilities

• Specifying, defining scope and preparing quotations for machine retrofits, upgrade packages and spare parts. Attention to detail is imperative, and at times, it will be necessary to work with others within the organization to fully develop these quotations and to convey the information to Kadant Carmanah's customers.
• Developing and maintaining relationships with key customer contacts
• Providing technical support to customers
• Developing and maintaining experience appropriate levels of product knowledge on all lines of equipment.
• Assist service department and customers in project preparation and planning
• Manage project schedules ensuring major milestones and customer deliverables are being met

Qualifications

• Strong Mechanical aptitude
• Great Interpersonal skills
• Highly organized
• Well-developed written and verbal communication skills
• Customer service oriented
• Proficiency in MS Office (Word, Excel, Powerpoint, Outlook)
• Passion for continuous improvement
• Ability to travel in Canada, USA and internationally
• Industrial Sales experience is considered an asset
• experience in the OSB/wood products and/or machinery manufacturing industry is considered an asset
• Post-secondary education in Mechanical or mechatronics Engineering is considered an asset