Technical Business Systems Analyst - Commercial Lending

CGI; Toronto; Hybrid; CAD 65,000 - 115,000; Full time

Job summary

A leading IT and business consulting firm based in Toronto is seeking a Technical Business Systems Analyst to support commercial banking solutions. In this role, you will work collaboratively with business and technology teams, analyze specifications, and document processes. The ideal candidate will have at least 5 years of experience in commercial lending, strong data analysis skills, and a background in Agile environments. This hybrid position requires a minimum of 2 days per week in the Toronto office.

Benefits

Career growth opportunities

Collaborative banking environment

Exposure to complex financial systems

Qualifications

• 5+ years of hands-on Business Systems Analyst experience in Commercial Lending.
• Strong end-to-end commercial lending domain knowledge (must-have).
• Experience documenting functional and technical requirements.

Responsibilities

• Elicit, analyze, document business and technical requirements for commercial lending processes.
• Translate commercial lending business needs into functional specifications and data mappings.
• Support Agile ceremonies by writing user stories and acceptance criteria.

Skills

Business Analysis

Data Analysis

Requirements Analysis

Business Process Modelling

Financial Services

Education

Bachelor’s degree in information systems, Computer Science, Finance, or a related field

Tools

SQL

Jira

Confluence

Job description

Position Description

This role is hybrid and requires you to be at our downtown Toronto office at a minimum 2 days per week - subject to change at any time.

About the Role

We are looking for an experienced Technical Business Systems Analyst (BSA) with mandatory commercial lending experience to support delivery of commercial banking solutions. In this role, you will work closely with business and technology teams.

Key Responsibilities

• Elicit, analyze, and document business and technical requirements for commercial lending processes (origination, underwriting, servicing)
• Translate commercial lending business needs into functional specifications, data mappings, and interface/API requirements
• Partner with development and architecture teams on integrations across core banking, loan origination, and downstream system
• Analyze and validate commercial lending data including facilities, limits, collateral, covenants, and exposures
• Write user stories and acceptance criteria and support Agile ceremonies
• Support SIT/UAT by preparing test scenarios, validating results, and managing defects
• Work directly with Commercial Banking, Credit Risk, and Operations stakeholders
• Document end-to-end commercial lending workflows and system flows

Required Qualifications (Mandatory)

• Bachelor’s degree in information systems, Computer Science, Finance, or a related field
• 5+ years of hands-on Business Systems Analyst experience in Commercial Lending
• Strong end-to-end commercial lending domain knowledge (must-have)
• Experience working with commercial loan origination, credit, or servicing systems
• Strong experience documenting functional and technical requirements
• Solid data analysis skills including SQL and data mapping
• Experience working in Agile delivery environments

Preferred Qualifications

• Experience with commercial lending platforms or core banking systems
• Understanding of credit risk concepts, limits management, collateral, and exposure calculations
• Experience supporting system integrations (APIs, batch feeds, messaging)
• Exposure to enterprise data platforms or reporting systems

Nice to Have

• Exposure to cloud platforms (Azure or AWS)
• Familiarity with Jira, Confluence, Visio, or similar tools
• Banking, Agile, or BA certifications

What We Offer

• Opportunity to work on enterprise commercial lending initiatives
• Collaborative, cross-functional banking environment
• Exposure to complex, regulated financial systems
• Career growth and professional development opportunities
• Commercial lending domain knowledge (origination, underwriting, servicing, credit risk)
• Business & systems analysis in banking environments
• Requirements elicitation and documentation (functional & technical)
• Data analysis and validation (SQL, data mapping, reconciliation)
• Systems integration experience (APIs, batch feeds, upstream/downstream systems)
• Agile delivery experience (user stories, acceptance criteria, SIT/UAT)
• Strong stakeholder communication and cross-team coordination

CGI Compensation Estimate

This role is an existing vacancy. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. A reasonable estimate of the current range is $65000–$115000.

Skills

• Business Analysis
• Business Process Analysis
• Business Process Modelling
• Data Analysis
• Requirements Analysis
• Solution Analysis
• Financial Services

What you can expect from us

Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal‑opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team—one of the largest IT and business consulting services firms in the world.