Team leader, Management support and expertise support

Desjardins Group; Laval (administrative region); On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial services organization based in Laval, Canada, is looking for a Team Leader to provide management support for their team. This role involves coordinating activities, developing training strategies, and ensuring project execution on time and budget. Candidates should have at least four years of relevant experience and a Bachelor's degree in a related field. Knowledge of French is required. The organization offers a competitive salary, annual bonus, and flexible vacation among other benefits.

Benefits

Competitive salary

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• Minimum of four years of relevant experience.
• Knowledge of French is required.
• Other combinations of qualifications and relevant experience may be considered.

Responsibilities

• Coordinate unit’s activities and action plans.
• Meet targets on time and budget while managing quality and client satisfaction.
• Develop training and skills development strategies for team members.
• Help resolve complaints as per organization’s practices.

Skills

Action oriented

Customer Focus

Develops talent

Directs work

Engagement

Nimble learning

Trust

Education

Bachelor's degree in a related field

Job description

As team leader, you provide management support for the team. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of professionals, assign initiatives and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. Your projects and initiatives require extensive knowledge of your line of work. You have functional authority over the team and manage individual performance. You help solve complex problems using your analytical skills and extensive knowledge of your line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields. More specifically, you will be required to:

• Help determine your unit’s service offer and ensure your projects and activities are planned and executed
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
• Help develop training and skills development strategies and action plans for team members
• Help resolve complaints and problems in accordance with the organization’s practices
• Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field
• A minimum of four years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

Action oriented, Customer Focus, Develops talent, Differences, Directs work, Engagement, Nimble learning, Trust

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Management support and expertise support (FG)

Unposting Date

2025-12-31