Talent Programs Manager – Learning and Advancement

Versaterm; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A public safety solutions company is seeking a Talent Programs Manager to lead enterprise-wide learning and career advancement initiatives. This role involves designing and executing programs, managing learning platforms, and analyzing effectiveness. Ideal candidates will have at least 7 years in Learning, Talent Development, or HR Program Management, along with strong stakeholder management and analytical skills. The company is passionate about community safety and offers opportunities for innovative contributions to organizational growth.

Qualifications

• Minimum 7+ years of experience in Learning or HR Program Management.
• Experience in instructional design or facilitation is a plus.
• Strong understanding of career and skills frameworks.

Responsibilities

• Oversee the design of the organization’s learning strategy.
• Lead management of career and skills development programs.
• Manage learning platforms and curate educational content.
• Administer and execute professional development policy.
• Define metrics for success and analyze program data.

Skills

Stakeholder management

Communication skills

Analytical skills

Organizational skills

Leadership

Learning strategy

Innovation

Education

Degree in Human Resources or related field

Learning and development certifications

Tools

Microsoft Office Suite

Learning Management Systems

Job description

Talent Programs Manager – Learning and Advancement

The Company

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

The Talent Programs Manager – Learning and Advancement serves as the lead for designing, executing and administering enterprise-wide learning and career advancement initiatives. This role balances hands‑on operational responsibilities with senior‑level individual contributor expectations, including influencing learning strategy and collaborating with Workforce Effectiveness and Talent Management leaders. The role oversees day‑to‑day program management, platform administration, and targeted program execution, while providing subject‑matter expertise to support organizational learning and career growth.

What You Do

Program Strategy and Execution

• Oversee the design and operationalization of the organization’s learning strategy, influencing stakeholders across the business.
• Lead planning, execution, and day‑to‑day management of programs, coordinating workstreams such as career frameworks, skills strategy, and learning enablement.
• Partner with HRBPs, Talent program teams, and business leaders to embed learning, career development, and capability‑building initiatives across the employee lifecycle.

Learning Platforms and Content Management

• Manage and administer learning platforms (e.g., LinkedIn Learning), including permissions, access, and content visibility.
• Curate learning pathways and collections aligned with organizational priorities.
• Develop learning assets (videos, one‑pagers, job aids, etc) and oversee sourcing and translation of French‑language content.
• Stay informed, and in some cases provide support, of compliance training programs and identify opportunities to align for a consistent employee experience.
• Partner with external vendors to deliver targeted programs when appropriate.

Professional Development and Manager Enablement

• Administer and execute the professional development policy, tracking program usage, course completion, and engagement metrics.
• Lead operational delivery of manager enablement initiatives, ensuring smooth implementation and alignment with broader L&D strategy.
• Provide functional expertise to assess departmental or individual learning needs, recommend solutions, and design or facilitate training as needed.

Measurement, Analysis, and Continuous Improvement

• Define success metrics and track participation, skill adoption, and career mobility.
• Analyze program data and participant feedback to inform improvements, enhance program effectiveness, and ensure scalability and inclusivity.
• Ensure learning programs are aligned with organizational priorities and support employee growth.
• Perform other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities.

What You Bring

• Degree in Human Resources, Organizational Development, Adult Learning, or related field; relevant learning, development or coaching designations/certifications are a plus.
• A minimum of 7+ years of experience in Learning, Talent Development, or HR Program Management; experience in instructional design or facilitation is a plus.
• Proven success managing cross‑functional programs and multiple priorities.
• Strong understanding of career and skills frameworks and their practical application.
• Exceptional stakeholder management, facilitation, and communication skills.
• Advanced organizational and analytical skills; able to influence without authority.
• Proficiency in HR software, LMS solutions and Microsoft Office Suite (Excel, Word, PowerPoint).
• Passion for learning, developing others, innovation, and empowering employees to grow.
• Ability to work independently and as part of a team.
• Strategic thinker with a hands‑on, execution‑driven approach.

Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier‑free environment.Accommodations areavailable, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please [e-mail].