Switchboard Operator

Northern Health - BC; Prince Rupert; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional health authority is seeking an experienced Switchboard Clerk for its Health Information department. This role involves performing clerical duties related to patient records, answering phones, and managing communication through a switchboard. Candidates must have a typing speed of 45 wpm and knowledge of medical terminology. The position requires working both day and afternoon shifts, Monday to Friday. Join us for a fulfilling opportunity in a vibrant community at Prince Rupert Regional Hospital.

Benefits

Comprehensive benefit packages including health/dental

Four weeks vacation with one year of service

Financial support for moving expenses

Employee referral program

Employer-paid training and development

Loan forgiveness programs available

Responsibilities

• Support clerical duties related to creating and maintaining patient records.
• Answer phones, take messages, transfer calls, and fax reports.
• Utilize a switchboard for incoming and outgoing calls.

Skills

Typing 45 wpm

Medical terminology

Job description

Northern Health is looking for an experienced, highly efficient, and self-directed Switchboard Clerk to support the Health Information department.

In accordance with the established mission, vision, values and strategic priorities of Northern Health and under the general supervision of the HIM Coordinator, the Switchboard/ Health Records Clerk performs clerical duties related to creating and maintaining patient records, record retrieval, assembly, quantitative analysis, release of information, and clerical duties relating to the admission and discharge of patients including registration. Performs a variety of clerical duties such as answering phones, taking messages, transferring calls, faxing reports, and restocking supplies. Receives and forwards calls and information utilizing a switchboard, public address and related communications system.

Typing 45 wpm & medical terminology required. Must be available to work both day & afternoon shifts Mon-Friday

Prince Rupert Regional Hospital is a 30-bed Facility that sees an average of 22,000 ER visits per year. It is a fully equipped facility with medical imaging, laboratory, ICU, ER and maternity. Services include:

• Acute Care
• Internal medicine
• Ultrasound
• CT scans
• Surgery
• Emergency department
• Extended care
• Pediatrics
• Radiology
• Obstetrics
• Gynecology

Additional services such as Diabetes Education, Healthy Heart and Rehabilitation, Podiatry, Orthopedics, and other visiting specialists.

Prince Rupert is a marine-based port city with one-of-a-kind wilderness exploration and wildlife viewing experiences on northwest BC’s Pacific Coast. It’s also a popular stop on various Alaskan cruises. Located 721 km (447 miles) west of Prince George on Highway 16, Prince Rupert is the land, air, and water transportation hub of British Columbia’s North Coast, and home to 13,500 people. The city sits at the mouth of the Skeena River, surrounded by Chatham Sound and many small, uninhabited islands. The area is perfect for exploring and discovering the fascinating history and customs of local First Nations people. Prince Rupert is recognized as one of the world’s largest and leading ports and port facility expansion in the area ensures a multitude of economic opportunities now and in the future. Check out more on Prince Rupert, known as the halibut capital of the world.

What Northern Health has to offer you!

• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
• Four weeks vacation with one year of continuous service
• Financial Support for Moving Expenses is available for eligible positions
• Employee referral program
• Employer-paid training and leadership development opportunities
• Spectacular outdoor activities and the shortest commutes in BC
• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions

Important Note

As part of your application process, you will need to upload the following documentation:

• Registration number (if you are part of a regulated profession)
• Any supporting documents regarding education/qualifications for this position.

Examples May Include

• Program certificates or diplomas
• High school/college/university transcripts etc.
• It is also recommended to provide a cover letter and resume

Are you an International Applicant?

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