Support Services Manager

Extendicare; Eastern Ontario; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading provider of senior care is seeking a site manager for their Limestone Ridge Home in Kingston, Ontario. The role involves managing housekeeping, laundry, and maintenance departments while ensuring high standards of cleanliness and safety. Required qualifications include a post-secondary degree and at least two years of management experience. The position offers mentorship, growth opportunities, and a comprehensive benefits package.

Benefits

Continuous mentorship

Opportunities for advancement

Employee Family Assistance Program

Robust benefits package

Qualifications

• Minimum of 2 years experience in a managerial or supervisory capacity.
• Knowledge of building maintenance practices and health and safety certification is an asset.

Responsibilities

• Manage housekeeping, laundry, and maintenance departments.
• Oversee hiring and performance management of staff.
• Ensure compliance with safety programs.

Skills

Managerial or supervisory experience

Knowledge of housekeeping and maintenance practices

Budget management

Staff supervision

Education

Post-secondary degree or diploma

Environmental services certificate

Job description

Job Description

At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our leadership team, you will assume ultimate responsibility for providing high quality care while maintaining a safe and healthy environment for residents and staff. If you’re passionate about leading a team that is committed to quality care and driven by innovation and growth, join us!

This position is for our Limestone Ridge Home, located in Kingston, Ontario.

What You’ll Be Doing

• Manage the housekeeping, laundry and maintenance departments to achieve high standards of cleanliness and sanitation, to provide quality linen service, and to maintain a safe environment within ECI’s policies and procedures, and all applicable standards, legislation and regulations.
• Maintain all aspects of hiring and performance management of departmental staff.
• Supervision of contractors’ work to ensure fulfilment of contractual obligations.
• Preparation and management of departmental budgets, inventory management and control, including purchase of departmental supplies and equipment.
• Maintenance of departmental policy and procedure manuals.
• Contract tendering in consultation with ECI consultants, and with approval of Executive Director.
• All aspects of management of quality and quantity of services and products provided/produced by departmental staff.
• All aspects of departmental safety program management, including preventative maintenance, and repair of equipment.
• Maintenance of records, statistics, and reports in accordance with ECI and home policies, and all applicable legislation and standards.

What You Bring

• Post-secondary degree or diploma required
• Minimum of two (2) years experience in a managerial or supervisory capacity
• Environmental services certificate in a recognized program
• Knowledge of evidence-based practices and/or, if there are none, prevailing practices relating to housekeeping, laundry and maintenance, as applicable
• Formal training in building maintenance or Operator B Certificate, an asset.
• Health and safety certification, an asset.

What You’ll Get

• Continuous mentorship, support for life‑long learning and growth opportunities
• Opportunities for advancement and career growth within the organization
• A rewarding and meaningful work experience where you can enrich your life and the lives of others
• Employee Family Assistance Program
• Robust benefits package.

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.

Time Type

Full time

When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.

If you have a passion for caring, turn it into a rewarding career with Extendicare!

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.