supervisor - retail

springbank mini mart & video; London; On-site; CAD 35,000 - 45,000; Full time

Job summary

A retail business in London, Ontario is seeking a Retail Supervisor to oversee daily operations. Responsibilities include supervising and training staff, managing inventory, and addressing customer complaints. Ideally, candidates will have at least 1-2 years of retail experience and strong communication skills. This is a permanent position offering 32 hours per week.

Qualifications

• 1-2 years of experience in a retail setting is required.
• Must be able to work in a fast-paced environment.
• Experience in supervising staff preferred.

Responsibilities

• Supervise and train retail staff.
• Manage inventory and order merchandise.
• Resolve customer complaints and issues.

Skills

Client focus

Excellent oral communication

Flexibility

Attention to detail

Team player

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Work setting

• Retail business

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews

Area of specialization

• Retail store

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Excellent oral communication
• Flexibility
• Organized
• Team player

Experience

• 1 year to less than 2 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 32 hours per week