supervisor - retail

Government of Canada; Calgary; On-site; CAD 50,000 - 65,000; Full time

Job summary

A government authority in Calgary, Alberta is seeking a capable individual to supervise sales staff and manage retail operations. This role demands a secondary school graduation certificate or equivalent experience along with 2-3 years of relevant experience. Responsibilities include organizing staff tasks, managing inventory, and addressing customer concerns. Strong communication and organizational skills are essential. The job requires presence on-site, ensuring smooth operation in a fast-paced environment.

Responsibilities

• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Authorize payments by cheque.
• Order merchandise.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and co-ordinate activities of workers.

Skills

Attention to detail

Client focus

Excellent oral communication

Efficient interpersonal skills

Flexibility

Organized

Education

Secondary (high) school graduation certificate

or equivalent experience

Job description

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area
• Retail business

Responsibilities

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people
• Cashiers
• Grocery clerks and shelf stockers
• Staff in various areas of responsibility

Additional information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized