Student Services & Financial Aid Specialist

Tennessee Board of Regents; Franklin; On-site; CAD 35,000 - 43,000; Full time

Job summary

A community college in Canada is seeking a Financial Aid Specialist to provide front-line support to students. Responsibilities include onboarding new students, assisting with financial aid processing, and responding to inquiries. The ideal candidate has a High School diploma, demonstrates customer service proficiency, and is familiar with financial aid regulations. This full-time position requires a professional demeanor, effective communication skills, and the ability to work in a dynamic team environment.

Benefits

Vacation and Sick Leave

Medical, dental, vision and life insurance

Educational benefits for employee and dependents

Qualifications

• Demonstrated computer proficiency and customer service experience in an office or service setting.
• Knowledge of federal and state financial aid regulations is preferred.

Responsibilities

• Provide student support services at the front desk and through virtual communication.
• Onboard students according to college policies.
• Assist with financial aid processing and student inquiries.

Skills

Customer service orientation

Knowledge of financial aid processes

Effective communication

Proficiency in Microsoft Office

Education

High School diploma or equivalent

Associate’s degree in Business or related field

Tools

Banner

Slate

Microsoft Office

Job description

A community college in Canada is seeking a Financial Aid Specialist to provide front-line support to students. Responsibilities include onboarding new students, assisting with financial aid processing, and responding to inquiries. The ideal candidate has a High School diploma, demonstrates customer service proficiency, and is familiar with financial aid regulations. This full-time position requires a professional demeanor, effective communication skills, and the ability to work in a dynamic team environment.