Store Technical Service Representative (Part Time)

Best Buy Canada; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading electronics retailer in Ottawa is seeking a store technical service representative. This role involves providing technical support, assisting customers with computer setups, and creating an exceptional customer experience. Ideal candidates have 6+ months of experience and strong communication skills. The position offers a supportive team environment, competitive compensation, and employee discounts on technology.

Benefits

Employee discounts on tech

Competitive compensation and benefits

Flexible schedules

Training programs for skill development

Qualifications

• 6+ months’ experience in a similar role.
• Enthusiasm to support and assist customers.
• Flexibility to adapt in fast-paced environments.

Responsibilities

• Create an amazing customer experience.
• Assist customers with computer setup, diagnostics, and repairs.
• Share your passion for tech and product knowledge.

Skills

Technical support

Customer service

Communication skills

Job description

You’ll love it here! We are hiring immediately for a store technical service representative, which we call an in-store service agent. In this role, you will provide technical support to customers by understanding their needs and creating solutions.

Join us and grow your career with our retail team as a store technical service representative.

What you’ll do as a store technical service representative:

• Create an amazing customer experience

• Assist customers with computer setup, diagnostics, and repairs

• Share your passion for tech and your product knowledge

What we’re looking for:

• Enthusiasm to support and assist our customers

• 6+ months’ experience in a similar role

• Flexibility to adapt to dynamic situations in a fast-paced environment

• A commitment to maintaining a safe and fun working environment

• Excellent communication skills

Why you’ll love it here:

• Employee discounts on awesome tech

• Competitive compensation and benefits

• Flexible schedules as per business needs

• Supportive leaders who care about you and your wellbeing

• An inclusive, fun, and supportive team who you will quickly call friends

• Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (senior in-store service agent, team lead).

380 Coventry Road, Ottawa, ON K1K 2C6