Store Support

Home Depot; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading home improvement retailer is seeking associates in Store Support positions in Vancouver. Roles include responsibilities for customer interactions, administrative services, and maintaining operational efficiency. The pay range varies from $16.50 to $18.50 depending on the specific role. Various benefits are offered as part of the compensation package, including paid vacation and medical benefits.

Benefits

Paid vacation

Paid sick leave

Medical benefits

Tuition reimbursement

401K with company match

Profit-sharing bonuses

Qualifications

• Detail-oriented with time management skills.
• Ability to work cooperatively with others.
• High level of integrity.
• Respond to operational concerns.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and provide administrative services.
• Support key operational responsibilities.

Job description

Overview

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities.

Specific positions

• Associate Coordinator: $18.50
• Export Associate: $18.50
• Janitor: $16.50
• Lot Associate: $16.50
• Office Associate: $17.50
• Order Fulfillment Associate: $17.50
• Pro Fulfillment Associate: $17.50
• Pro Lot Loader: $16.50

Benefits

The Home Depot offers various benefits as part of a total compensation package including: paid vacation, paid sick leave, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit-sharing bonuses, and/or other benefits (benefits vary based on the associate’s salaried/hourly status and full-time/part-time status).

1 Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; PT will be eligible for 20 hours of paid vacation time after 6 months of continuous service; Temporary associates are not eligible for vacation benefits.

2 Sick time (Washington State, Spokane, and Tacoma): Sick time accrual varies by schedule (see policy details for Seattle, Washington State, and Spokane).

Job Details

City VANCOUVER

State WA

Auto req ID_BR 76214BR

Job Type Store Support

Auto req ID 200083831

Pay Range $16.50 - $18.50