Store Operations Coordinator

Psycho Bunny; Saint-Laurent-de-l'Île-d'Orléans; On-site; CAD 30,000 - 60,000; Full time

Job summary

A vibrant clothing brand seeks a Store Operations Coordinator in Saint-Laurent-de-l'Île-d'Orléans. This position involves overseeing operational excellence, creating SOPs, and collaborating with teams to enhance retail performance. The ideal candidate will possess a degree in Business Administration, have solid retail operations experience, and be fully bilingual. The role also offers a generous benefits package including vacation, wellness days, and a group RRSP plan.

Benefits

Generous company RRSP/DPSP plan

Comprehensive insurance including health, dental, vision

Three weeks of vacation and six wellness days

On-site gym and cafeteria with subsidized meals

Employee discount on clothing

Qualifications

• Proven track record in retail operations with industry-standard knowledge.
• Exceptional ability to manage multiple priorities in a fast-paced environment.
• Fully bilingual with strong verbal and written communication skills.

Responsibilities

• Draft store communications and manage the retail planning calendar.
• Create and update standard operating procedures for operational excellence.
• Identify operational gaps and drive process improvement projects.

Skills

Retail operations experience

Bilingual communication

Google Workspace proficiency

Ability to manage multiple priorities

Education

University degree in Business Administration or related field

Tools

Google Sheets

Storeforce

Job description

Store Operations Coordinator - Ville St. Laurent (Office-first)

Ready to hop into something extraordinary? We're Psycho Bunny - the rebelliously refined clothing brand turning heads with our premium quality, vibrant style, and that unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail.

The Opportunity

Are you an operational pro who loves making things run like clockwork? As Store Operations Coordinator, you’ll partner with the Director of Store Operations to build a world-class retail environment. You’ll be the hands‑on expert establishing SOPs and training our teams on the daily essentials—replenishment, inventory, maintenance, and e‑commerce. If you're ready to turn operational strategy into store‑level success, we want to hear from you!

Your Daily Adventures

• Draft clear, time‑sensitive store communications and own the retail planning calendar to keep teams aligned.
• Create and update standard operating procedures (SOPs), policies, and training tools to ensure operational excellence.
• Translate all operational assets and resources into French to support seamless execution across our Quebec locations.
• Identify operational gaps and drive process improvement projects from initial ideation through to implementation.
• Analyze field data, survey responses, and compliance metrics to provide leadership with actionable performance reporting.
• Serve as the primary point of contact for daily store requests, bridging the gap between corporate strategy and store‑level needs.
• Act as a subject‑matter expert for new technology rollouts, ensuring new tools integrate smoothly into existing store workflows.
• Manage operational expenses and supply accounts, and provide on‑site coordination for New Store Openings.

Your Toolkit

• University degree in Business Administration or a related field.
• Proven track record in retail operations, with a solid understanding of industry‑standard processes, policies, and procedures.
• Exceptional ability to manage multiple priorities and excel under pressure within a fast‑paced environment.
• Expert proficiency in Google Workspace required.
• Advanced knowledge of Google Sheets and Storeforce a strong asset.
• Dedicated team player with a demonstrated ability to work effectively and harmoniously with others.
• Fully bilingual with strong verbal and written communication skills.

Why Choose the Psycho Bunny Life?

• A group RRSP/DPSP plan, which includes a very generous company match!
• Comprehensive group Insurance coverage, including health, dental, vision
• Three (3) weeks of vacation, six (6) wellness days and your birthday off, on us
• On‑site gym and on‑site cafeteria / bistro with subsidized meals, including breakfast and lunch.
• Sweet discount on the coolest fits

Ready to Set a Bold Standard?

Apply now to join and show us what makes you uniquely bold!

Diversity & Inclusion

Excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.

Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.