Store Manager

SUMMIT TOOLS; Port Coquitlam; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading power tools retailer in Port Coquitlam is seeking an experienced Store Manager to drive sales growth and ensure operational excellence. The ideal candidate will have a strong background in power tools, excellent leadership skills, and a commitment to exceptional customer service. This full-time role offers a competitive salary starting from $100,000 annually, alongside various employee benefits, including health insurance and paid time off.

Benefits

Dental care

Extended health care

Life insurance

On-site parking

Paid time off

Vision care

Qualifications

• 3-5 years of store management experience in retail or industrial sector.
• Proven track record of driving sales and exceeding targets.
• Strong knowledge of tools and industrial products.

Responsibilities

• Drive sales growth and profitability through effective customer engagement.
• Oversee operations, shipping, and inventory management.
• Recruit, train, and lead a high-performing sales team.

Skills

Sales-driven

Product knowledge in tools

Team leadership

Communication skills

Organizational skills

Job description

Overview

We are a proud Canadian company operating since 1993 and a well-established leader in Power Tools, Accessories, Hand Tools, and more. With five store locations, a Distribution Center, and a Head Office, we offer the latest products from top national brands and proudly serve Contractors, Trades, and Industrial professionals. As we continue to expand, we are creating new opportunities for our team.

JOIN OUR TEAM & GROW WITH US

We are seeking a sales-driven Store Manager with a strong background in power tools and industrial sales. As a leader in our hybrid retail environment, you will serve industry professionals, providing them with high-quality tools, expert service, and a top-tier customer experience.

What we offer our employees

• Competitive salary + benefits (dental, health, life insurance, vision care, on-site parking)
• Full-time, stable work environment with advancement opportunities
• Work in a professional, high-performance retail setting
• Salary: $100K+ Base Bonus per year

Job Summary

As a Store Manager, you will play a critical role in driving sales and customer satisfaction while managing store operations efficiently. We are looking for a sales-oriented leader with strong product knowledge in tools and industrial sales. Your role will be to maximize profitability, develop strong customer relationships, and lead a high-performing team.

You will manage a high-traffic, 15,000 sq.ft. retail store with nearly 12,000 products, ensuring sales growth, excellent customer service, and operational excellence.

The Store Manager oversees and ensures the completion of tasks performed by a team of 20 or more members, including the Inventory Manager, Warehouse Manager/Lead, Head Cashier, and Office Administrator.

Responsibilities

• Manages Sales Team
• Drive sales growth and profitability through effective customer engagement via the sales team.
• Achieve sales targets and maintain healthy profit margins.
• Provide training on sales techniques, product knowledge, and upselling strategies.
• Ensure the sales team builds and maintains strong relationships with contractors, tradespeople, and commercial customers.
• Stay informed about industry trends, promotions, and competitor benchmarks.
• Ensure the store meets standards, is properly merchandised, and is prepared for sales events.

• Operations & Inventory Oversight
• Oversee shipping, receiving, and warehouse organization.
• Conduct daily floor walks to ensure smooth operations.
• Supervise resets and updates to planograms.
• Monitor and enforce loss prevention and theft control strategies.
• Collaborate with the Inventory Manager and Purchasing to maintain accurate stock levels.
• Ensure staff complete price changes and update promotion tags correctly.

• Team Leadership & Development
• Recruit, train, and coach a high-performing sales team
• Conduct daily check-ins to provide guidance and support
• Promote a team-oriented and professional work culture
• Drive staff development and training to enhance product knowledge and sales skills
• Set sales targets for your sales team

• Store Administration & Compliance
• Organize daily clerical tasks (hiring forms, payroll updates, emails, action plans).
• Audit store processes to ensure compliance with company standards.
• Oversee scheduling and performance management.
• Prepare and manage job postings and recruitment efforts.
• Stay ahead of industry trends and regularly evaluate competitors.
• Managing store budget, controlling expenses.

What You Bring

• 3–5 years of store management experience in retails and industrial sector
• Proven track record of driving sales and exceeding targets
• Strong knowledge of tools, industrial products, and customer needs
• Excellent team leadership and problem-solving skills
• Ability to adapt in a fast-paced environment
• Strong organizational and communication skills

Additional Requirements

• The ideal candidate must be able to travel in Canada and the United States for tool industry conventions, quarterly meetings (British Columbia), or as required by the role.
• This is a full-time, permanent position (40 to 50 hours per week).
• The 5-day workweek includes two days off per week: Sunday (closed) and one weekday.
• Working on Saturdays is mandatory.
• One full weekend off every four weeks.
• Statutory holidays off.
• Valid driver’s license required.

Additional Details

If you are a motivated leader with a passion for sales and tools, we want to hear from you! Apply now to join our growing team.

Job Types: Full-time, Permanent

Pay: From $100,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Application question(s):

• Do you have prior experience working in tool or industrial products selling environment?

Experience:

• retail or industrial sector store management: 5 years (required)
• Inside sales: 3 years (preferred)

Work Location: In person