Store Manager

Trek Bicycle Canada ULC; Burnaby; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading retailer in cycling located in Burnaby is seeking a Sales Manager to drive sales and lead a dynamic team. The ideal candidate has retail experience, strong leadership skills, and a passion for cycling. Responsibilities include managing store operations, supporting financial goals, and ensuring an exceptional customer experience. Benefits include a flexible company culture and competitive health coverage.

Benefits

Flexible and fun company culture

Supplemental health care

Dental insurance

Vision insurance

Free life insurance

Competitive vacation package

RRSP matching plan

12 weeks of maternity leave with 100% pay

Flexible holiday schedule

Employee discounts on all products

Qualifications

• Minimum 2 years of retail experience with solid retail fundamentals.
• At least 1-year experience in a leadership role.
• Proficiency in inventory management and merchandising.

Responsibilities

• Drive sales by leading from the floor and providing excellent hospitality.
• Support financial goals and participate in annual budgeting.
• Manage hiring, onboarding, and team development.

Skills

Retail Know-How

Leadership Experience

Retail Roots

Operational Chops

Love for Bikes

Problem-Solving Skills

Communication Game

Comfort with Change

Job description

Overview

Job Description

Responsibilities

• Drive sales by leading from the floor, providing incredible hospitality, and being one of the top two performing salespeople.
• Support financial goals through participating in the annual budgeting process, financial reviews, and team coaching.
• Lead training across all key areas and validate through observation, role-play, and tools like Trek U.
• Host bi-weekly leadership meetings with your leadership team and directly responsible individuals (DRIs) to review performance and plan ahead.
• Maintain an organized, shopper-friendly store with strong merchandising and displays.
• Oversee store operations including inventory management, supply management, and QuickBooks exports.
• Manage hiring, onboarding, scheduling, and team development.
• Support all HR processes including discipline and team engagement.

What you’ll bring to the team

• Retail Know-How : You’ve got a solid handle on retail fundamentals—think KPIs, profit & loss statements, budgets—the numbers that keep a store thriving.
• Leadership Experience : You’ve led a team for at least a year and know how to coach, inspire, and bring out the best in people.
• Retail Roots : You’ve spent at least 2 years in the retail world.
• Operational Chops : From inventory and merchandising to payroll, scheduling, and customer service—you’ve done it all and can juggle these pieces like a pro.
• Love for Bikes : You believe bikes make the world better! Whether you’re a daily commuter, weekend warrior, or just love helping others discover cycling, you bring the fuel.
• Problem-Solving Skills : You’re quick on your feet and great at figuring things out—even when the path isn’t totally clear.
• Communication Game : You know how to keep it clear, real, and respectful—whether it’s over email, in a team huddle, or helping a customer find their perfect ride.
• Comfort with Change : Retail moves fast, and you’re cool with that. You’re flexible, resourceful, and ready to roll with whatever comes your way.

TrekBenefits

• Flexible and fun company culture
• Supplemental health care
• Dental insurance, Vision insurance
• Free Life insurance & optional term life insurance
• Competitive vacation package
• RRSP matching plan
• 12 weeks of maternity leave with 100% pay
• Flexible holiday schedule– 9 statutory holidays
• Employee discountson all product