Store Leader: Grow People, Delight Pet Parents

PetSmart Store Support Group, Inc.; Winnipeg; On-site; CAD 50,000 - 80,000; Full time

Job summary

A well-known retail company in Winnipeg is seeking a Retail Store Manager who will oversee the safety of employees and pets, enhance customer service, and drive financial outcomes. This role requires strong leadership, flexibility in schedule, and extensive retail experience. Additional responsibilities include managing staff and ensuring compliance with company policies. Join to create meaningful experiences for pets and their families while enjoying a variety of benefits including health and wellness programs.

Benefits

Paid Weekly

Health & Wellness Benefits

Group RRSP with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full-time availability required, flexibility in schedule for evenings, weekends, and holidays.
• Proficiency in computer applications.
• Ability to react under pressure while maintaining composure.

Responsibilities

• Responsible for people leadership including recruiting, coaching, and managing performance.
• Leads the associate and pet parent experience and ensures store safety.
• Analyzes and responds to reporting in all areas of the store.
• Implements corporate strategy and ensures compliance with policies.

Skills

Retail leadership

Customer-focused experience

Strong communication skills

Organizational skills

Job description

A well-known retail company in Winnipeg is seeking a Retail Store Manager who will oversee the safety of employees and pets, enhance customer service, and drive financial outcomes. This role requires strong leadership, flexibility in schedule, and extensive retail experience. Additional responsibilities include managing staff and ensuring compliance with company policies. Join to create meaningful experiences for pets and their families while enjoying a variety of benefits including health and wellness programs.