Store Co-Manager: Lead Sales & Service Excellence

La Senza; Hamilton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading retail company seeks a Co-Manager to assist in operational execution and promote high-performance selling culture in the Hamilton store. The ideal candidate will have retail management experience, strong customer service skills, and the ability to lead teams effectively. This role involves daily operations, team development, and ensuring exceptional customer experiences while achieving sales goals.

Qualifications

• Minimum 1-3 years of retail supervisory or management experience preferred.
• Business acumen with strong strategic and analytical skills is crucial.
• Ability to manage complex priorities and foster exceptional customer service.

Responsibilities

• Support Store Manager in creating a positive in-store customer experience.
• Manage customer relations issues and support recruiting/hiring processes.
• Lead and delegate the execution of company initiatives effectively.

Skills

Customer Service

Leadership

Analytical Skills

Time Management

Education

Retail Management Experience

Job description

A leading retail company seeks a Co-Manager to assist in operational execution and promote high-performance selling culture in the Hamilton store. The ideal candidate will have retail management experience, strong customer service skills, and the ability to lead teams effectively. This role involves daily operations, team development, and ensuring exceptional customer experiences while achieving sales goals.