Starbucks Supervisor Pursuit Jasper Lodging

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

A renowned hospitality company in Jasper is looking for a Starbucks Supervisor to lead a team in providing exceptional service. You'll ensure smooth operations while enjoying a beautiful remote location in the Canadian Rockies. Ideal candidates have strong customer service skills and leadership experience. This role offers a competitive salary of $20 an hour and opportunities for growth in a vibrant team environment.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays

Access to wellness resources

Qualifications

• Must get excited at the idea of living and working in a remote environment.
• Mature, energetic, dependable and self-motivated.
• Previous Barista experience is an asset.

Responsibilities

• Train, schedule and direct frontline staff.
• Ensure accurate cash transactions.
• Interact with customers to provide high-level service.

Skills

Customer service skills

Detail oriented

Team leadership

Communication skills

Ability to handle stress

Tools

POS system

Word

Excel

Job description

Starbucks Supervisor Pursuit Jasper Lodging

Overview

Pursuit Collection Jasper, AB — $20 an hour; Seasonal, Full-time

What will be your daily pursuit?: Your daily pursuit is creating memorable experiences for our guests by providing exceptional service that inspires tomorrow's adventure!

What will your compensation be?: The starting salary for this position is $20.00 per hour.

When does this adventure begin?: This is a full-time, year round role beginning April 8, 2025.

What perks can you expect?: Join an inclusive, global team and make life-long connections. Enjoy free access to Pursuit attractions and 50% off for friends. Get discounts on hotel stays, dining, and retail. Access subsidized mental health and wellness resources.

Responsibilities

• The Food and Beverage Supervisor under general direction trains, schedules and directs frontline staff to perform their duties to Guest Experience standards.
• Preparation and verification of daily cash reports
• Ensuring accurate cash, debit and credit card transactions
• Training staff and ensuring everyone feels confident in their role
• Supervising and supporting on the floor
• Coordinate Food and Beverage orders and inventory
• Update staffs schedule and changes
• Interacts with customers and maintains the highest level of customer service
• Involved in the making of and receiving food / drink orders
• Receive payment for all services provided to the customer
• Listen and respond to customer complaints
• Ensure the work area is clean and organized at all times
• Relieve Servers as required
• Uphold the high standard of environmental stewardship expected for all employees
• Other duties as assigned

Qualifications

What skills and experience do you need for this job?:

• Must get excited at the idea of living and working in a remote (yet very social) environment
• Mature, energetic, dependable and self-motivated; Natural ability to lead a team
• Detail oriented with good communication skills
• Strong customer service skills
• Some accounting experience an asset and experience with Word and Excel
• POS system experience is an asset
• Cash handling experience
• High volume experience
• Handel stress in a professional manner
• Enjoy working with a team in a busy, fast-paced environment
• Comfortable working on your feet for extended periods of time
• Must meet the Organization grooming and appearance standards
• To honour our commitment to Always Honest all employees must consent to a criminal record check
• Previous Barista experience an asset

Work environment

What will your work environment be like?: Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies. Fun. You\u2019ll be meeting team members from across the globe and get to participate in tons of team events. Independent. You’ll spend your days in and around our amazing properties. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at [e-mail] or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.