Starbucks Food & Beverage Supervisor, Columbia Icefield

Pursuit Collection; Municipality of Jasper; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading hospitality company located in the Municipality of Jasper, Alberta, is seeking team members dedicated to delivering exceptional customer service in a remote environment. The role involves creating memorable experiences through prompt service and maintaining a clean space. Candidates should thrive in fast-paced settings and possess strong communication and multitasking skills. A focus on customer satisfaction and teamwork is crucial, along with availability for extended periods on foot. Join us to embrace the adventure and contribute to our mission.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays, dining, and retail

Subsidized mental health resources

Qualifications

• Excited about living and working in a remote environment.
• High level of customer service experience.
• Enjoys multitasking and able to manage stress effectively.

Responsibilities

• Deliver exceptional customer service with a focus on quality.
• Maintain a clean and comfortable store environment.
• Assist in beverage selection and follow health guidelines.

Skills

Customer service

Multitasking

Cash handling

Stress management

Communication

Job description

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world‑class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

Role & Responsibilities

This job ensures service standards are met and surpassed by creating a memorable experience for customers by providing prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.

• Deliver legendary customer service to all customers by acting with a “customers come first” attitude
• Anticipate customer and store needs by constantly evaluating the environment and customers for cues
• Assist customers in the selection of specialty coffee beverages
• Maintain customer service area and equipment in a clean and appealing manner
• Follow company recipes and standards, following health and safety sanitation guidelines for all products
• Adhere to cash handling and register policies
• Other duties as assigned

Required Skills & Qualifications

• Must get excited at the idea of living and working in a remote (yet very social) environment
• Possess a high level of customer service
• Highly motivated and a quick learner
• Enjoys multitasking and has a high level of stress management skills
• Communicates well and is flexible
• Previous cash handling is an asset
• Food Safe is an asset (required)
• Enjoy working with a team in a busy, fast‑paced environment
• Comfortable working on your feet for extended periods of time

About Us

We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination‑worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

What will your work environment be like?

At Pursuit, our locations are more than a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun. Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary – to watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals in a community of people who say “yes” to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories.

Pursuit Perks

• Join an inclusive, global team and make life‑long connections
• Enjoy free access to Pursuit attractions and 50% off for friends
• Get discounts on hotel stays, dining, and retail
• Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity‑deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail].

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.