Staff Educator

Southbridge Care Homes Inc; Northwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization is looking for a Staff Educator to oversee the planning, coordination, and delivery of educational programs for staff. This role involves ensuring compliance with regulatory standards, conducting training sessions, and providing mentorship to improve staff competencies. Strong organizational and communication skills are essential, along with a high school diploma and experience in healthcare administration. Standard working hours are Monday to Friday from 8 AM to 4 PM, with occasional adjustments as needed.

Qualifications

• Experience in scheduling or clerical/administrative roles in healthcare is preferred.
• Knowledge of medical terminology and collective agreements is an asset.
• A negative vulnerable sector check must be completed within 6 months of hire.

Responsibilities

• Plan and deliver education programs to enhance staff competence.
• Facilitate mandatory annual education sessions.
• Assess staff’s application of skills through observation.

Skills

Organizational skills

Communication skills

Interpersonal abilities

Proficiency in Microsoft Office

Education

High school diploma

Post-secondary education in office/medical administration or healthcare administration

Tools

PCC (electronic health records)

Database software

Job description

Posted Tuesday, January 27, 2026 at 5:00 AM

Status: Temporary leave vacancy

Schedule: Day shifts (8am-4pm)

Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to maintain a best-in-class portfolio that consistently delivers excellence in care and services while ensuring economic sustainability.

The Staff Educator is responsible for planning, coordinating, and delivering education programs that support staff competence, regulatory compliance, and quality resident care. This role provides leadership in staff development, onboarding, and continuing education, ensuring that staff are equipped with the knowledge, skills, and confidence to deliver safe, person-centred care in accordance with legislation, standards, and best practices.

Key Responsibilities

Orientation & Onboarding

• Deliver standardized orientation programs for new PSW’s and other front-line staff, using approved organizational materials.
• Ensure staff are familiar with resident rights, organizational policies, infection prevention, and workplace safety.

Training Delivery

• Facilitate mandatory annual education sessions (e.g., abuse prevention, fire safety, infection prevention and control, resident rights).
• Provide refresher and skills-based training using organizational policies, procedures, and approved content (not self-developed).
• Adapt teaching style to meet the needs of diverse learners while maintaining fidelity to approved materials.
• Utilize organizational platforms such as Surge Learning and Safety 24-7.
• Collaborate with the Education Consultant for content related to policies and procedures and specific compliance requirements.

Competency Assessment & Coaching

• Assess PSWs’ application of skills and knowledge through observation, checklists, and return demonstrations.
• Provide supportive feedback, mentoring, and additional teaching as required.
• Identify when staff require further coaching or retraining and coordinate follow-up.

Compliance & Documentation

• Ensure education content and delivery meet organizational, legislative, and accreditation standards.
• Maintain accurate records of staff attendance, competencies, and completion of mandatory training.
• Support audits, inspections, and quality improvement initiatives by providing education compliance data.
• Work closely with the Director of Care and leadership team to schedule education sessions and track compliance.
• Support PSWs and other staff with applying policies and best practices in daily care.
• Serve as a resource and role model, reinforcing organizational values and a culture of learning.
• Liaise with external agencies (colleges, universities, PREP LTC Programs) to support student placements and staff development opportunities

Knowledge and Skills Required

• High school diploma required; post-secondary education in office/medical administration or healthcare administration preferred.
• Scheduling or clerical/administrative experience in healthcare or long-term care strongly preferred.
• Knowledge of medical terminology, PCC (electronic health records), and collective agreements an asset.
• Strong organizational, time-management, and multitasking skills in a fast-paced environment.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and scheduling/database software.
• Ability to work independently while collaborating effectively with the nursing team.
• A negative vulnerable sector check completed within 6 months of hire date.
• Completion of a 2 Step TB Skin test within the last 12 months.

Working Conditions

This is a full-time position based in a professional office environment. Standard working hours are Monday through Friday, 8:00 AM to 4:00 PM, with occasional need for adjustment or overtime during peak periods. The role involves prolonged periods of sitting and working on a computer. The employee must be able to manage multiple tasks and deadlines in a fast-paced, team-oriented setting.

Interested applicants should apply directly through this posting. We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.

Southbridge Care Homes welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.