Sr. Technical Program Manager

eBay Canada Technology; Toronto; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading global e-commerce company located in Toronto is looking for a Senior Technical Program Manager. This role involves overseeing strategic programs, aligning product roadmaps with business goals, and driving cross-functional collaboration. The ideal candidate will have extensive experience in technical program management, a strong understanding of software development, and the ability to influence stakeholders at all levels. Join us to help enhance the future of e-commerce!

Qualifications

• 10+ years of professional experience with at least 7 in technical program management.
• Strong understanding of product lifecycle models.
• Proven success in leading complex initiatives.
• Effective communicator with engineering and product teams.

Responsibilities

• Manage a portfolio of strategic programs aligned with company goals.
• Oversee reporting and provide insights for resource allocation.
• Drive execution planning cycles with cross-functional leaders.
• Promote program management excellence and best practices.

Skills

Technical program management

Software development

Cross-functional leadership

Capacity planning

Data-driven decision making

Tools

JIRA

Airtable

Confluence

Job description

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

Overview

About the role and the team :

At eBay we believe great products dont just happentheyre built with passion collaboration and a drive to make things better. Thats where the Planning Program and Operational Excellence team comes in. Our mission is to improve how we build and launch products that Buyers and Sellers around the world love. We are dedicated to optimizing every stage of the product development lifecyclestreamlining processes accelerating delivery and empowering cross-functional teams to focus on outcomes and magical customer experiences. If youre excited about shaping the way great products come to life and improving experiences for millions of customers wed love for you to join us!

The SeniorTechnical Program Manager you will oversee the product portfolio for one or more major initiatives or domains ensuring strategic alignment between the product roadmap business goals and execution timelines. Youll be responsible for driving visibility accountability and impact across a portfolio of projects enabling faster execution better planning and stronger cross-functional alignment. This role is both strategic and hands-on balancing the need to see across the organization while helping unblock teams at the ground level.

Responsibilities

• Own and manage a portfolio of strategic programs ensuring alignment with company priorities product roadmaps and business outcomes.
• Oversee portfolio-level reporting providing strategic insights and recommendations to senior leadership for resource allocation and prioritization decisions.
• Drive execution planning cycles partnering with cross-functional leaders to scope sequence and resource initiatives.
• Facilitate prioritization and alignment discussions across engineering product design and business teams to resolve trade-offs and build shared commitment.
• Ensure comprehensive program oversight leveraging analytical tools and data to monitor advancement identify potential impediments and generate polished updates and correspondence suitable for executive review.
• Maintain visibility into program health using tools and data to track progress surface risks and deliver executive-ready updates and communications.
• Continuously improve execution processes optimizing workflows cadences and tooling to increase team velocity efficiency and transparency.
• Promote program management excellence mentoring TPMs standardizing best practices and fostering a culture of ownership and continuous improvement.

Qualifications

• 10 years of total professional experience including at least 7 years of technical program management experience with experience leading complex cross-functional portfolios.
• Strong understanding of software development platform infrastructure and product lifecycle models.
• Demonstrated success driving complex initiatives across large distributed teams.
• Strong expertise in capacity planning resource estimation and strategic execution frameworks.
• Experienced in detailed technical analyses including dependencies design and operations and skilled in communicating with engineering and product team.
• Able to dive deeply into technical details (e.g. key dependencies design choices operability etc.) and drive constructive discussions with engineers and product managers.
• Capability to provide executive-level insights and drive data-driven decision-making for complex portfolios; can communicate and influence at multiple levels from engineers to C-suite.
• Experience in driving organizational change related to project management practices and tools; direct experience with planning and tracking tools (e.g. JIRA Airtable Confluence).
• Skilled at surfacing trade-offs navigating ambiguity and aligning multiple stakeholders.
• Passion for creating clarity improving ways of working and delivering real customer impact.

Other information

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities.

The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site you agree to our use of cookies. Visit our Privacy Center for more information.

Employment details

• Employment Type : Full-Time
• Experience : years
• Vacancy : 1