Senior Revenue Assurance Analyst

Rogers Communications; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in Ontario seeks an analyst for their Revenue Assurance team. The candidate will utilize strong analytical skills to monitor controls and generate actionable insights from data. Responsibilities include conducting analysis, developing reporting structures, and recommending improvements. Ideal applicants must demonstrate experience in business reporting and data analysis, with proficiency in tools like Excel and Python. This fully onsite role supports collaboration within a diverse and innovative workplace.

Benefits

Discounts on services and tickets

Career development programs

Wellness programs

Diversity and inclusion initiatives

Qualifications

• Strong analytical skills and expertise in controls and data analytics.
• Ability to multi-task to meet tight deadlines.
• Excellent communication skills to simplify complex problems.

Responsibilities

• Monitor Revenue Assurance controls and recommend corrective actions.
• Analyze internal and external data sets for actionable insights.
• Generate reports and presentations for management.

Skills

Business reporting and analytical experience

High volume data analysis

Advanced MS Excel

Data analysis with Python

Experience with Tableau

Ability to communicate complex issues

Excellent interpersonal skills

Tools

Databricks

Job description

Overview

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

We’re building a brilliant, connected future for Canadians and we need innovative thinkers to help us deliver quality and value to our customers.

Revenue Assurance (RA) ensures the integrity of Rogers telecom revenue streams via processes and controls managed. RA is focused on the reduction of leakage, revenue recoveries, and opportunities to save. We work with large amounts of data to monitor and analyze our various revenue streams and provide insightful information to our various stakeholders.

Reporting to the RA Manager, the ideal candidate will be a results-oriented analyst with strong analytical skills and deep expertise in controls and data analytics.

We have a bold vision of developing new RA capabilities to deliver even better experiences to our valued customers and frontline team members that support our customers. To enable that vision, we are looking for individuals with a passion for collaboration and innovation. If you are someone who thrives on solving problems in a fast-moving environment, with an uncanny ability to bond with a diverse group of stakeholders – join us to make an impact!

What you\'ll do

• Monitor Revenue Assurance controls, reporting and dashboards to identify revenue related risks, and recommend, implement, and monitor corrective actions.
• Perform analysis and transformation of various internal and external data sets with the aim of generating actionable insights.
• Undertake self-initiated analysis to uncover opportunities or instances of revenue or cost exposure/overbilling.
• Provide expertise and leadership in analytics and reporting related issues within Revenue Assurance
• Develop and scale a set of processes and tools to allow seamless extraction, importing and uploading of data
• Support the decision-making processes and identify revenue/costs risks and benefits
• Generate draft reports and presentations to Management on revenue/costs findings and opportunities
• Handle periodic data and analysis requests from all levels of the Revenue Assurance Management team
• Maintain an in-depth understanding of Business analysis trends and industry best practices

What you\'ll bring

• Demonstrated business reporting and analytical experience in support of both Cable and Wireless lines of business
• Experience in high volume data analysis with emphasis on the development, implementation and maintenance of reporting and analytical structures
• Advanced knowledge of MS Excel, Databricks, Python, Tableau
• Ability to multi-task to meet tight deadlines
• Ability to simplify and communicate complex issues and findings to meet the needs of the target audience
• Strong ability to prioritize, organize and successfully complete multiple tasks simultaneously in an operational and development environment with quality and consistency
• Excellent interpersonal skills with a proven ability to work effectively both in a team environment as well as independently.

What\'s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Company matching contributions to charities you support Growth & Development Opportunities
• Self-driven career development programs (E.g. MyPath program)
• Rogers First: priority in applying to internal roles of interest

Wellness Programs:

• Homewood employee & family assistance program
• Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
• Low or no-cost fitness membership

Our commitment to the environment and diversity:

• Work for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Details

• Schedule: Full time
• Shift: Day
• Length of Contract: Not Applicable (Regular Position)
• Work Location: 333 Bloor Street East (824), Toronto, ON
• Travel Requirements: Up to 10%
• Background Check(s) Required: Criminal Record and Credit Check
• Posting Category/Function: Finance & Accounting & Audit / Compliance
• Requisition ID: 323387

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:Corporate