Sr Product Mgr, eBay Live–Auth Guarantee

eBay; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading global ecommerce platform is seeking a Senior Product Manager for their Live organization in Toronto. This role involves developing a new interactive shopping experience and driving the full product lifecycle. Candidates should have over 7 years of product management experience, particularly in e-commerce, and be able to navigate ambiguity effectively. A Bachelor's degree is required, with an MBA preferred. Join a dynamic team that fosters innovation and collaboration.

Qualifications

• 7+ years of product management or related strategy experience.
• Exceptional ability to thrive in an ambiguous, 0‑1 environment.
• Masters written and verbal communication skills.

Responsibilities

• Develop a strategy and roadmap that aligns with eBay's goals.
• Drive the full product lifecycle for multiple features.
• Define key success metrics and measure the impact of work.

Skills

Product management

E-commerce experience

Video or social commerce experience

Influence & Communication

Analytical Rigor

Education

Bachelor’s degree

MBA or relevant advanced degree

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

We are looking for an experienced Senior Product Manager to join the high-growth eBay Live organization. eBay Live is one of eBay's top strategic priorities, and this role operates directly in a zero-to-one space, defining a brand new, interactive shopping experience for our global users.

This role requires a strategic product leader who can successfully navigate an ambiguous, fast-paced environment. As the product owner for the Live Authenticity Guarantee experience, you’ll shape how this critical value proposition can be embedded seamlessly into the live shopping experience - from helping buyers understand authenticity during the show to ensuring post-sale protection that feels intuitive in a live commerce context.. You’ll partner with trust, authentication operations, and other Live experience teams to create an end-to-end experience that scales globally while maintaining a key trust value proposition that differentiates eBay’s marketplace.

What you will accomplish:

• Serve as a visionary leader for your product space within live commerce, developing a strategy and roadmap that aligns with eBay's top-level goals. This requires blending deep customer empathy with an understanding of market trends, business goals, and competitive insights.

• Drive the full product lifecycle for multiple features or a major product initiative, from initial discovery and opportunity sizing to launch, iteration, and post-launch analysis.

• Own and deliver a challenging product roadmap on time, demonstrating a strong bias for action and high‑quality outcomes. You will write clear, detailed requirements (PRDs) that prioritize hypotheses for testing and iteration.

• Lead and inspire confidence among a wide range of partners, including engineering, design, data science, research, and marketing. You will foster collaboration, build alignment, and drive shared goals across all stakeholders.

• Define key success metrics, leverage data and analytics to quantify customer problems, size opportunities, and ultimately measure the impact of your work on organizational goals.

• Cultivate a knowledge of the technical architecture and backend systems for your product area to effectively partner with engineering, unblock development, and influence technical decisions.

What you will bring:

• 7+ years of product management or related strategy experience, with e-commerce, video, or social commerce experience highly preferred.

• Bachelor’s degree required; MBA or relevant advanced degree preferred.

• Ambiguity Management: Exceptional ability to thrive in an ambiguous, 0‑1 environment, distilling complex, unclear problems into a clear product vision and actionable roadmap.

• Prioritization and Tradeoffs: Demonstrated ability to evaluate options, assess trade‑offs (short‑term vs. long‑term), and recommend a path forward, even with incomplete data.

• Influence & Communication: Masters written and verbal communication, adapting your message to influence both execution teams and executive leadership. Ability to lead and inspire without direct authority.

• Analytical Rigor: Proven ability to use quantitative and qualitative insights to build strong business cases, define necessary data, and measure product performance.

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