Sr. Manager, Operations - Production & Service

Harris Geospatial Solutions; Hamilton; On-site; CAD 95,000 - 130,000; Full time

Job summary

A leading technology firm in Hamilton is seeking a seasoned Sr. Manager, Operations - Production & Service to oversee manufacturing and service plans for a large team. The successful candidate will implement strategic operational goals, execute continuous improvement initiatives, and ensure compliance with safety and quality standards. The role requires strong leadership, communication skills, and a Business/Technology degree along with over 10 years of experience in production management in a manufacturing environment.

Qualifications

• At least 10 years of Production Management experience in a manufacturing setting.
• Proven experience in attracting and retaining talent.
• Strong business acumen with results orientation.

Responsibilities

• Oversee production and service plans for a large team.
• Implement strategic plans to achieve operational goals.
• Execute continuous improvement programs for cost savings.
• Manage cross-functional teams for compliance and quality.

Skills

Business management

Strategic planning

Leadership

Six Sigma / Lean methodologies

Communication

Customer relations

Team building

Education

Business/Technology Degree or Diploma in Operations Management

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Sr. Manager, Operations - Production & Service

Job Code: 31674

Job Location: Hamilton, Ontario

Job Schedule: 9/80

Primary Responsibilities

• Accountable for organizing, planning and implementing the manufacturing and service plans for Waterdown including production deliverables and production assembly operations for a team of 200+ employees.
• Assist senior leadership in formulating strategic plans and take the lead role to implement the approved plans
• Establish 1 and 2-year operating plans (budgets) necessary to achieve the goals of the overall strategic plan with least amount of overhead and raw material costs.
• Ensure all staff are aligned with L3Harris’ mission, vision, values, goals and the overall objectives
• Responsible for executing a continuous improvement program and achieving corresponding savings
• Defines, schedules, and manages all cost proposal activities for manufacturing related elements of proposals.
• Direct key manufacturing personnel and collaborate with key staff in Quality and Program Management
• Ensure compliance to Environmental Health & Safety and security guidelines
• Ensure the quality of manufactured items is in conformance with AS9100 certification and appropriate procedures are followed
• Initiate and coordinate major projects (e.g. plant layout changes, capital equipment installs, major repairs, etc.)
• Review monthly results with senior leadership to evaluate progress toward achievement of operating plans. Identify and implement appropriate business metrics to monitor performance and communicate with staff.
• Ensure customer satisfaction through delivery of high quality products and services on time and at BOM cost. Take corrective action in case of any product or related quality problems which impact on customer satisfaction.
• Direct management and oversight of Manufacturing, Service, Operations Engineering, Planning, EH&S and Facilities
• Manage, mentor and train staff as appropriate. Recommend staff for promotion/increased responsibility or change in duties as appropriate. Conduct associated staff performance reviews.

Required Capabilities

• Skills in general and strategic business management, innovative and visionary planning, and decision making, effective leadership, communication and customer relations
• Preparation of operating plans and budgets
• Execution to plans to achieve the Master Schedule production
• Detail knowledge of Six Sigma / Lean methodologies
• Strategic thinker with demonstrated ability to implement pragmatic and effective solutions
• Excellent communication skills within all level of the organization.
• Effective listener, clear, concise, candid speaker that inspires others.
• Builds a culture of transparency and integrity.
• Leads by example and fosters ethical behavior within the team
• Takes coaching well.
• Proven experience in attracting, developing and retaining talent.
• Team builder that fosters collaborative relationships and innovation.
• Encourages diversity of thought and perspective.
• Demonstrated leadership experience in a matrix environment.
• Strong business acumen and gets results.
• Credible and commands presence
• Excellent planning and execution skills.

Desired Education and Experiences

• Business/Technology Degree or Diploma in Operations Management
• 10+ years of Production Management in a manufacturing environment
• Knowledge of precision optics is an asset

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At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.

L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada “Reliability” status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.