Spa Associate

Hand & Stone - Whitby; Whitby; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading spa service provider in Whitby is seeking a Spa Associate to deliver outstanding customer service and promote health and wellness benefits. This role requires a positive attitude, sales skills, and the ability to multitask. Candidates will enjoy a professional work environment with opportunities for growth and flexible schedules.

Benefits

Free uniforms

Health insurance

Training & development

Employee discounts

Flexible schedules

Qualifications

• Ability to provide excellent customer service to members and guests.
• Experience in a membership-driven environment is preferred but not required.
• Willingness to take initiative in office tasks.

Responsibilities

• Greet members and guests upon arrival.
• Answer phones and book appointments.
• Promote health/wellness benefits of services.

Skills

Customer service

Sales experience

Team player

Windows computer skills

Multitasking

Positive attitude

Job description

Benefits

• Free uniforms
• Health insurance
• Training & development

Spa Associate Job Opening

Hand & Stone Massage and Facial Spa Whitby located at 308 Taunton Road East, is currently seeking candidates that are passionate about sales, as well as health and well-being. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facial, and hair removal services. With over 600 locations, the Hand & Stone brand is a leader in the membership-based spa service industry.

We are looking for someone that is local to the area and is looking for a long term role in a stable and positive environment with opportunity for growth. Our Spa Associates are a critical link in ensuring that our customers\' experience in our spa is nothing short of exceptional! Candidates with prior experience in sales or a membership driven environment is ideal but not required.

Qualifications and Requirements

• Provide excellent customer service to members and guests
• Ideal past experience would be working for a gym or other membership driven environment
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards, and upgrades
• Follow proper office procedures/file maintenance
• Promote health/wellness benefits of massage therapy and skin care
• Maintain a professional and clean work environment and appearance
• Display a positive, energetic attitude
• Be a team player
• Possess Windows computer knowledge/skills
• Perform various other duties as assigned
• Be willing to take initiative in picking up new tasks around the office
• Ability to multitask

Company Benefits

• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee referral bonus
• Training provided