Software Developer

Rogers Communications; Hamilton; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading telecommunications company in Hamilton seeks a Software Developer to enhance software solutions and provide client support. Responsibilities include development, QA testing, and support for deployed applications. Candidates should have strong programming skills in Perl, JavaScript, PHP, and Python. The position offers competitive salary, health benefits, and opportunities for growth.

Benefits

Competitive salary & annual bonus

Flexible health and dental benefits

Paid time off for volunteering

Homewood employee assistance program

Cognitive Behavioural Therapy (CBT) sessions

Qualifications

• 1-3 years of software development experience or equivalent.
• Strong programming skills with a passion for client-facing support.
• Ability to work effectively on multiple simultaneous tasks.

Responsibilities

• Development of integrated frontend and backend interfaces.
• Conduct quality assurance testing against NOMS and Cartograph software.
• Provide ongoing support and maintenance of deployed software solutions.
• Diagnose and resolve service-impacting issues for ISP clients.
• Train clients in the use of software applications.

Skills

Perl programming

JavaScript programming

PHP programming

Python programming

SOAP/XML

Netconf/YANG

SNMP data collection

Git version control

Open-source applications

Linux system administration

Education

University, College, or technical school diploma

Job description

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high‑visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we are looking for

We are seeking a Software Developer with strong programming skills and a passion for client‑facing support. This role blends software development, quality assurance, and technical support, with a focus on maintaining and enhancing our deployed solutions.

What You’ll Do

• Development of integrated frontend and backend interfaces.
• Conduct quality assurance testing against our NOMS and Cartograph software and identify software bugs, document and take corrective action where applicable.
• Provide ongoing support and maintenance of our software solutions deployed at client sites including software updates, new application development, and support.
• Provide Tier3 support to our ISP clients and diagnose and resolve service‑impacting issues, with the understanding that at times this work may be required after regular business hours.
• Participate as a member of our team responding to customer support requirements during regular business hours between 9am – 5pm Eastern Monday - Friday and on a rotating afternoon shift between the hours of 12pm – 8pm Eastern Monday - Friday.
• Participate in a rotating on‑call schedule after‑hours.
• Provide training to clients in the use of software and applications.
• Provide software development support to Clearcable Systems Administrators related to Linux side scripting and programs.
• Create technical documents for new software programs.
• Provide assessment of work effort/hours for any custom development.
• Manage project timelines and tasks.
• Promote a positive attitude and provide guidance and motivation to the team.

What you Bring

• Perl/JavaScript/PHP/Python programming
• Experience with SOAP/XML and Netconf/YANG would be an asset
• Experience with collecting data via SNMP
• Experience with Git and/or other version control systems
• Exposure to open‑source applications and system administration setup and configuration
• Ability to work effectively on multiple simultaneous tasks within a fast‑paced team.
• Able to promptly answer support related email, phone calls and other electronic communications.
• Excellent (written and spoken English) communication, organizational, and interpersonal skills.
• Able to work independently and efficiently to meet dynamic customer demand and needs.
• Self‑motivated and detail oriented.
• Leadership skills

Education and Experience

• University, College, or technical school diploma
• 1-3 years Software Development experience or equivalent

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

Competitive salary & annual bonus.

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

Discounts

• Relish up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

Paid time off for volunteering

• Company matching contributions to charities you support

Growth & Development Opportunities

• Self‑driven career development programs (E.g. MyPath program) o Rogers First: priority in applying to internal roles of interest

Wellness Programs

• Homewood employee & family assistance program
• Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions o Low or no‑cost fitness membership with access to virtual classes

Our commitment to the environment and diversity

• Work for an organization committed to environmental protection o Strong commitment to diversity and inclusion with employee resource groups supporting equity‑deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre‑employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule:Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location:141 Hester Street (108), Hamilton, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Technology & Engineering
Requisition ID: 313581

To support career growth, collaboration, and high‑performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in‑person connection strengthens our culture and drives industry‑leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit Recruitment Process FAQ.

Posting Notes: Technology