Social Services Program Manager

Government of Manitoba; Thompson; On-site; CAD 74,000 - 104,000; Full time

Job summary

A provincial government agency in Thompson seeks a qualified Social Services Program Manager to lead various management activities. This role requires significant experience in social service delivery, including supervision and policy interpretation. Candidates must possess a post-secondary degree in Social Sciences, with a strong focus on leadership and interpersonal skills. The position offers a competitive salary and opportunities to impact community services positively.

Qualifications

• Strong interpersonal skills to foster relationships with stakeholders.
• Experience with policy interpretation and implementation.
• Ability to manage confidential and politically sensitive materials.

Responsibilities

• Provide leadership and support for policy interpretation and program management.
• Manage service delivery and evaluate the effectiveness of services.
• Oversee crisis management and intervention efforts.

Skills

Leadership

Human resource management

Case management

Analytical skills

Communication skills

Education

Post-secondary degree in Social Sciences (BSW Preferred)

Job description

Social Services Program Manager

SP5 Social Services Worker

Regular/full-time

Department of Families

Regional Social Servcies, Community Services and Supports

Thompson MB

Advertisement Number: 44913

Salary(s): SP5 $74,177.00 - $103,228.00 per year Plus Remoteness Allowance, if applicable.

Closing Date: February 18, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

This is a preference competition. All applicants are encouraged to apply, however first consideration for this competition will be given to Indigenous people. Applicants are requested to self-declare at the time of application.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

Introduction

The Department of Families is looking for a qualified individual to fill the position of Social Services Program Manager located in Thompson.

To be considered for this competition you must submit an application form with voluntary declaration. See below for further instructions.

Click here to access the application form

Duties

Reporting to the Regional Director, the Social Services Program Manager is responsible for providing leadership and support in a range of management and supervisory activities associated with policy interpretation, case management, program recommendations, operational planning and financial management and administration. The program manager provides knowledge and direction for crisis management, intervention and issue resolution in the provision of supports and services.

Areas of supports and services include Community Living DisAbility Services, Employment and Income Assistance, and non-legislated programs: Children’s DisAbility Services.

Qualifications

Essential:

• Post-secondary degree in Social Sciences (BSW Preferred). A combination of education and experience may be considered.
• Experience in human resource management and the ability to supervise a service delivery team, including attendance and performance management, orientating, training, coaching and developing staff.
• Leadership experience in a social service delivery environment which includes managing administration of programs, managing service delivery to clients, and planning and evaluation of services delivered to clients.
• Case management experience in a social services setting.
• Experience with the interpretation, evaluation and implementation of policies, processes and procedures.
• Strong interpersonal skills with the ability to develop, foster and maintain respectful relationships with diverse external and internal stakeholders.
• Strong analytical and problem-solving skills including the ability to synthesise information, make recommendations and decisions.
• Strong political acumen with the ability to manage confidential and politically sensitive material and situations in an appropriate manner.
• Excellent verbal communication skills with the ability to express ideas in a clear, concise and organized manner for a variety of audiences.
• Excellent written communication skills with the ability to create a variety of documents and reports for various audiences.
• Excellent organizational skills with the ability to manage, prioritize and meet competing deadlines.

Desired:

• Knowledge of The Adults Living with an Intellectual Disability Act, The Social Services Administration Act, The Manitoba Assistance Act, The Personal Health Information Act (PHIA), The Freedom of Information and Protection of Privacy Act (FIPPA).
• Experience in financial management activities, including planning, budgeting and/or expenditure control for operational programs.

Conditions of Employment

• Must be legally entitled to work in Canada
• Must be able to provide and maintain a satisfactory Criminal Records Check with Vulnerable Sector Search
• Must be able to provide and maintain a satisfactory Child Abuse Registry Check
• Must be able to provide and maintain a satisfactory Adult Abuse Registry Check
• Must have a valid Manitoba Class 5 Driver's Licence and access to a vehicle and the ability to travel throughout the Province of Manitoba
• Must be able to work evenings, weekends and statutory holidays as required

Apply Now

Advertisement # 44913

Talent Acquisition - Executive Recruitment

Human Resource Services

608-330 Portage Avenue

Winnipeg, MB, R3C 0C4

Phone: [phone]

Fax: [phone]

Email: [e-mail]

To be considered for this competition you must submit an application form with voluntary declaration. See below for further instructions. Complete the application form at the link below or contact Human Resource Services under “Apply to” to request a copy of the application form. The selection board will rely only on information provided in this form to determine whether a candidate will be invited for further assessment. Note: You are not required to submit a cover letter, but may be asked to submit a resume, references, or other documentation at a later point if invited for further consideration.

Click here to access the application form

WHEN APPLYING TO THIS POSITION, PLEASE INDICATE THE ADVERTISEMENT NUMBER AND POSITION TITLE IN THE SUBJECT LINE AND/OR BODY OF YOUR EMAIL.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.