Social Media Community Manager – Bilingual - Remote (Canada)

Inner Circle Agency; Quebec; Remote; CAD 60,000 - 80,000; Full time

Job summary

A marketing agency is seeking a Bilingual Social Media Community Manager to lead the online voice of a new brand. This remote role requires fluency in English and French, with 2–4 years of experience in social media management. Responsibilities include engaging with users on platforms such as TikTok and Instagram, ensuring consistent brand messaging, and reporting on community sentiment. Join a fast-paced team focused on a major product launch.

Benefits

Flexible contract setup

Fully remote work

Career growth opportunities

Qualifications

• 2–4 years of social media or community management experience, preferably with CPG or lifestyle brands.
• Bilingual in English and French, written and spoken.
• Strong communication skills and detail-oriented.

Responsibilities

• Run daily posting and engagement across TikTok, Instagram, and YouTube.
• Respond to comments and messages in both languages.
• Maintain a consistent brand voice across platforms.

Skills

Social media management

Bilingual communication

Community engagement

Tools

Sprout

Hootsuite

Khoros

Job description

Overview

Job Title: Bilingual Social Media Community Manager – Remote (Canada)

Location: Remote across Canada (Quebec preferred)

Type: Contractor/retainer, full-time

Languages: Fluent English and French required

About The Client: Inner Circle Agency is recruiting on behalf of a fast-scaling North American marketing agency. The team has doubled in size over the last year, with major growth ahead, and is now leading the launch of a new subscription-based energy product in the Canadian market. The brand’s first rollout is set for Toronto, with Quebec expansion close behind, making bilingual engagement a core priority. Backed by one of the world’s largest corporations, this launch is moving fast: multiple hires are being made in the next 3–6 weeks.

The Opportunity: As Social Media Community Manager, you’ll be the day-to-day voice of this new brand online. Your focus: keep communities active, responsive, and excited about the product. From TikTok to Instagram to YouTube, you’ll be the link between the brand and its audience, working closely with a strategist and creative team to ensure every interaction feels authentic.

Responsibilities

• Run daily posting and engagement across major social platforms
• Respond to comments, messages, and mentions in English and French
• Maintain a clear, consistent brand voice that feels native to each platform
• Flag risks, opportunities, or insights from community conversations
• Keep posting schedules on track and ensure assets go live as planned
• Report back on engagement trends and community sentiment

Qualifications / Exigences

• 2–4 years of social media or community management experience (CPG, consumer, or lifestyle brands a strong plus)
• Bilingual written and spoken fluency in English and French
• Knowledge of community culture on TikTok, Instagram, and YouTube
• Organized, detail-oriented, and strong communicator

Nice to Have / Atouts

• Experience with Shopify or eCommerce brands
• Familiarity with social tools (Sprout, Hootsuite, Khoros, etc.)
• Previous work on a brand launch or scaling project

Why This Role Stands Out

• Be the public voice of a new consumer brand from launch day
• Join a team moving quickly on a high-profile project with corporate backing
• Work fully remote, with flexibility in contract setup
• Build your career in a growth environment where new hires are happening weekly