Shift Supervisor (Operations)

Paladin Security; Winnipeg; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading security services provider is seeking a Shift Supervisor in Winnipeg. The role involves overseeing daily operations, ensuring efficient service delivery, and training staff. Ideal candidates will hold a valid Manitoba Security Guard License and possess excellent communication skills. This full-time position offers benefits such as medical insurance and paid vacation. If you have a strong leadership background in security, we invite you to apply for this important role.

Benefits

Medical Insurance

Paid Vacation

Qualifications

• Valid Manitoba Security Guard License.
• Valid Manitoba Driver’s License.
• A clean Driver’s Abstract.
• Minimum one year experience as a Security Supervisor or equivalent.
• Previous managerial/supervisory experience.

Responsibilities

• Supervise and monitor day-to-day shift operations.
• Conduct training and ongoing coaching for staff.
• Act as the site Incident Commander during emergencies.
• Conduct regular site inspections and patrols.

Skills

Strong interpersonal and leadership abilities

Excellent written and verbal communication skills in English

Sound decision-making and problem-solving skills under pressure

Solid organizational and time management skills

Education

Grade 12 or GED equivalent

Formal education in security or equivalent experience

Job description

Overview

Position: Shift Supervisor
Location: Winnipeg
Schedule: Monday to Sunday
Availability: 7:30a.m to 3:30p.m and 3:30p.m to 11:30p.m

Position Overview

The Shift Supervisor is responsible for overseeing daily operations and ensuring that security services are delivered efficiently, professionally, and in alignment with client expectations. This position acts as the primary liaison between site staff, Property Management, and Paladin Security. The successful candidate will provide leadership, support, and guidance to security personnel, always ensuring a safe and secure environment.

Key Responsibilities

• Supervise and monitor day-to-day shift operations.
• Conduct training, site orientation, and ongoing coaching for new and existing staff.
• Act as the site Incident Commander during emergencies or critical incidents.
• Review, update, and enforce post orders and standard operating procedures.
• Conduct regular site inspections, patrols, and CCTV monitoring to maintain safety standards.
• Prepare and submit reports as required.

Qualifications

• Valid Manitoba Security Guard License.
• Valid Manitoba Driver’s License
• A clean Driver’s Abstract.
• Minimum one (1) year of experience as a Security Supervisor, or equivalent leadership experience in security services.
• Excellent written and verbal communication skills in English.
• Strong interpersonal and leadership abilities.
• Solid organizational and time management skills.
• Sound decision-making and problem-solving skills, especially under pressure.

Application Details

Interested applicants must apply online through the Paladin Security website by the posted deadline. Only shortlisted candidates will be contacted for interviews.

Education Requirements (All)

• Grade 12 or GED equivalent
• Must have formal education in the area of security or equivalent in security experience
• Minimum 2 year experience in security
• Previous managerial/supervisory experience

Certification Requirements (All)

• First Aid, CPR Level C
• Valid Manitoba Security Guard License
• Minimum 1 year of Security Supervisory Experience
• Clean Drivers Abstract
• Authorized to legally work in Canada
• Valid Class 5 License

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Paid Vacation

This job reports to the SPM

This is a Full-Time position