Shift Supervisor: Lead Team & Deliver Legendary Service

Starbucks; Grimsby; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading coffee shop chain in Grimsby is seeking a Shift Supervisor to assist the store manager in operations during shifts. This role involves leading the team, ensuring exceptional customer service, and maintaining store standards. The ideal candidate must have customer service experience and strong interpersonal skills. Join a workplace that values diversity and aims to deliver an outstanding experience for every customer.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Delegate tasks to create the Starbucks Experience for customers.
• Maintain a calm demeanor during high volume periods.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffee shop chain in Grimsby is seeking a Shift Supervisor to assist the store manager in operations during shifts. This role involves leading the team, ensuring exceptional customer service, and maintaining store standards. The ideal candidate must have customer service experience and strong interpersonal skills. Join a workplace that values diversity and aims to deliver an outstanding experience for every customer.